Allround Moxy Agent/Host - Hoofddorp
Moxy Schiphol Hotel
Hoofddorp
- Fulltime
- 0 - 1 Years of experience
- Language: NL / EN
- Operational
- Callcenter / Guest Relations / Reception
OPENING JUNE 2020 MOXY SCHIPHOL AIRPORT
#ATTHEMOXY the Moxy Schiphol Hotel will open in Hoofddorp this year 2020! And we are looking for YOU!
HANDS OFF WE GOT THIS!
Moxy Front Desk Attendant Fulltime/Part-time
Be part of our OPENING TEAM! The Moxy Front Desk Attendant is a position with a wide range of working environments. You are the Front Desk Attendant, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver…that’s you! You are the welcoming force in the hotel, the FUN HUNTER in WOW-ing our guests, YOUNG AT HEART suggesting guests what to do and you are PLAYFUL.
Your day will consist of:
* Working together with the team to deliver exceptional experiences to our guests
* Process all guest check-ins by confirming reservations, assinging room, and issuing and activation room key.
* Welcome and acknowledge all guests according to company standards, anticipate and adress guests' service needs; thank guests with genuine appreciation.
* Process all payment types such as room charges, cash, checks, debit or credit
* Process all check-outs including resolving and any late and diputed charges
* Answer, record and process all guest calls, messages, requests, questions or concerns
* Coordinate with Housekeeping to track readiness of rooms for check-in
* Supply guests with directions and information regarding property and local areas of interest
* Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
* Complete designated cashier and closing reports. Count bank at the beginning and end of the shift. Balance and drop receipts according tot Accounting specifications
You…
• Are a FUN HUNTER, STYLISH and LIGHTHEARTED
• Are a team player
• Have a passion for hospitality
• Can communicate in English (Dutch is a plus, not a must)
• Experience with Opera and Micros is considered as an advantage
• Bring your personal STYLE to every experience
• Are available to work both weekdays and weekends in different shifts (morning evening and night shifts)
• Are ready to take a BIG challenge to further develop yourself
We…
• Offer you a great place to work in a completely new and diverse team!
• Offer a second family with a work hard, play hard kind of mentality
• Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)
• Have a special Associate Discount Rate in all Marriott Hotels worldwide
• Offer you of course a nice salary
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Allround Moxy Agent/Host
- Moxy Schiphol Hotel Hoofddorp