Assistant Front Office Manager - Rotterdam

Do you have a strong sense of responsibility? Do you thrive in operational roles? Do you enjoy being both a leader and a team player? Are you seen as a role model by those around you? And are you also well-organized and detail-oriented? Then this position is perfect for you!

ibis Styles Rotterdam Ahoy is looking for a proactive and enthusiastic Assistant Front Office Manager. In this role, you will report to the Front Office Manager.

The Ibis Styles Rotterdam Ahoy hotel features 250 rooms and is located in the vibrant 'Hart van Zuid,' just a stone's throw from the Rotterdam Ahoy Convention Center and Zuidplein. With its restaurant and terrace overlooking the Zuiderpark, it has become the Italian hotspot of Rotterdam-Zuid, offering freshly made Neapolitan pizzas and Italian-inspired cocktails.

Together with the team, you will ensure that guests enjoy an outstanding experience from arrival to departure. In everything you do, you place people at the heart of your work. Employee satisfaction is a priority, with a strong focus on coaching and training.

Your tasks:

• Supporting the Front Office Manager in assembling the team and assisting with recruitment, selection, and training of staff.

• Overseeing the implementation and adherence to operational standards.

• Ensuring smooth daily operations and monitoring guest satisfaction.

• Acting as a point of contact for guests and team members during shifts.

• Coaching and guiding team members in their daily tasks.

• Assisting in optimizing operational, commercial, and financial performance in the Front Office.

• Ensuring efficient staff scheduling.

• Identifying areas for improvement and proposing solutions.

• Assisting with conducting performance and appraisal reviews.

ibis Styles Rotterdam Ahoy believes that everyone should feel comfortable in the organization, that there is a pleasant and safe working atmosphere, where talents are given the opportunity to flourish and everyone is given the chance to develop.

We refrain from bias and do not discriminate based on nationality, political preference, gender, skin color, race, origin, religion, age, marital status, disability, sexual orientation and other characteristics that are protected by applicable law.

ibis Styles Rotterdam Ahoy strives for equal opportunities for everyone and values ​​everyone who contributes to the objectives of ibis Styles Rotterdam Ahoy with his or her talents.

We treat everyone with fairness, respect and dignity.

The success of ibis Styles Rotterdam Ahoy depends on our employees!