Day/Night Receptionist | Full-time | nhow Amsterdam RAI - Amsterdam
nhow Amsterdam RAI
Amsterdam
- € 2,298 - 2,858 per month
- Fulltime
- MBO/HBO
- 0 - 1 Years of experience
- Language: EN
- Operational
- Callcenter / Guest Relations / Reception
Are you the authentic host who embraces service with a twist, has a passion for hospitality, and who enjoys the vibrant atmospheres of nhow Amsterdam RAI, ‘the cultures hub’?
social hub. design hotel. the place to be.
nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is located in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarter and home base.
For this iconic social hub, we are looking for an authentic host who is enthusiastic, proactive, and is ready to take part in a dynamic design hotel. You will be responsible for creating the nhow experience in the hotel for every guest.
What’s in it for you?
- Free online & offline training organized by our own University;
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
- Travel allowance of €0.23 per km, up to 30 km distance from work each way;
- Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
- Team building events, trips and holiday parties;
- The opportunity to grow within our company worldwide;
- Salary based on your experiences, as per Horeca CLA scale 5 ranging between from €2.298 – €2.858.
What’s in it for us?
- You are energetic, positive, and you think on your feet;
- You love working with people;
- You have worked in customer-facing role before;
- You thrive working in buzzing environment and you can keep your cool during busy moments;
- You can speak, read, and write in English very well; at least 1 more language is essential
- You like variety in your work and working hours. Due to the alternating shifts (morning, evening), your life never seems dull;
- You are curious and you like to learn new things.
A day in the life of a Day/Night Receptionist
Our reception team is very international, fairly young, and very vibrant. There is lots of laughter and chatting and the vibe is positive. English is our main language, but we enjoy having you bring in your personality and bit of you culture along. The shifts vary between morning (6.45-15) and evening (14.45-23). You will be asked to do few night shifts in a month. The following is an exmple of when you work morning shift:
06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
08:00 You have checked today’s arrivals and communicated special details to the Desk Manager and other departments.
10:00 Between phone calls, you handle incoming emails and work your way through the ‘morning rush’.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
14:45 The evening shift has arrived, and you attend the handover.
15:00 Time to go home!
Are you the one we are looking for? Apply n(h)ow!
NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.
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Day/Night Receptionist | Full-time | nhow Amsterdam RAI
- nhow Amsterdam RAI Amsterdam
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