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Floor Supervisor housekeeping - Amsterdam

nhow Amsterdam RAI Amsterdam

  • € 2,252 - 2,617 per month
  • Fulltime
  • 0 - 1 Years of experience
  • Language: EN
  • Operational
  • Housekeeping
  1. Apply

Are you the Floor Supervisor Housekeeping who embraces service with a twist, has a passion for hospitality, and who enjoys the vibrant atmospheres of nhow Amsterdam RAI, ‘the cultures hub’? 

social hub. design hotel. the place to be. 

nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is located in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarters and home base. 

The housekeeping team of up to 80 colleagues service all the 650 room. The hard-working team is very diverse and multi-cultural. The department is lead by the Executive Housekeeping Manager and a Quality Manager, 3 Assistant Managers, 10+ floor supervisors and a large team if housekeepers.

What’s in it for you?  

  • A year-end bonus for every employee with a maximum of 100% of your monthly gross salary; 

  • Refer-a-friend bonus of € 500,- gross; 

  • Welcome @ Work: dine, spend the night, and have breakfast in your own hotel; 

  • Spend the night in our hotels all over the world for €36,- or €72,- per night and enjoy a 30% discount in our restaurants/bars; 

  • Discounts up to 25% for your friends & family; 

  • Discounts in all kinds of (web) shops; 

  • Stay fit with our Company Fitness, Bicycle- and Sport Plan; 

  • As an employee of nhow Amsterdam RAI, you can make free use of our hotel gym with a view! 

  • From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your future, we offer plenty of internal career opportunities in The Netherlands and abroad; 

  • Salary scale 4 Horeca CLA. Depending on your experience this is usually between €2.252 – €2.617 gross per month (based on a full-time contract)

Key responsibilities:

  • Checking the rooms and public areas;

  • Working closely with the Housekeeping team, sharing feedback, coaching and leading them;

  • Training and developing the team of your housekeepers;

  • On rotation, responsible for the opening and closing of the day;

  • Co-responsible for keeping our quality scores at the highest level in all of our 650 rooms.

A day in the life of a Floor Supervisor Housekeeping (starting times may change, below is an example of how your day could look like) 

08:45   After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.

09:00  You prepare the room lists for Room Attendants, so they know what needs to be done. You start making the first round on your floors, checking rooms, saying hello to your rooms team as well as the guests.

10:00  You attend the morning briefing with your fellow Supervisors. Time for another cup of coffee or tea.

11:00  Whilst checking the rooms, you also brief some Room Attendants with some last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.  

12:00  Enjoy your lunch with colleagues from other departments.

12:30  Still some rooms are pending to be checked and to see if they meet the quality standards we set.

15:30   You make sure everything is done and prepare the handover for the evening shift.

17:00   Time to go home!

What’s in it for us?

  • You are always one step ahead, and you love to exceed the guests' expectations;

  • You are a hard worker who is flexible in terms of working days;

  • You have an eye for detail, and you see a challenge in every situation;

  • You have a good speaking and reading command of English language;

  • You must have worked in Housekeeping in hotel before. We will show you the rest;

  • You enjoy working in a dynamic and multi-cultural team.

Are you looking for a new challenge? Apply n(h)ow! 

 NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities. 

Apply
nhow Amsterdam RAI
  1. Floor Supervisor housekeeping
  2. nhow Amsterdam RAI Amsterdam
  1. Apply

Questions will be send directly to the hotel.