Front of House Manager - Amsterdam

Advance your leadership career by ensuring we create memorable guest experiences as Front of House Manager at the art'otel Amsterdam.

Working at art'otel

We aim to open our guests' minds to new experiences: by surprising and dazzling them with amazing service, and by encouraging them to share our passion for art and appetite for the finer things in life.

If you have the ability to inspire and motivate one of our teams, there could be a great future for you here. You will be rewarded for self-expression and creativity, and given every opportunity to reach your full potential.

You only get one chance to make a first impression. That is why as Front of House Manager you will ensure we make the right one - delighting our guests with your professionalism, personality and creativity.

Your responsibilities as Front of House Manager:

• You will perform Head of Department duties for our Front Office - focusing your team on personalising our service throughout each guest's stay.

• We want you to continue strengthening our guest-focused culture in Reception and the wider Front Office operation. It will be important to develop your team and giving them increasing accountability for guest satisfaction.

• You will work closely with leaders in other departments to keep operations running smoothly and to ensure our guest experience is co-ordinated and feels seamless.

• As a Department Head, you will also play a direct role in the overall management of the Hotel.

What we are looking for:

• You inspire others: you are a role model whose passion for hospitality boosts the whole team.

• You are innovative: you look for different approaches or new ideas to improve Front Office operations and the guest experience.

• You are a connector: you ensure operations run smoothly by developing productive relationships with Housekeeping, F&B and other hotel departments.

• You are empowering: you provide opportunities for your team to learn and grow in their work and trust them with responsibility.

• You deliver: your drive and self-motivation mean you set high standards for yourself and your department. You never lose focus on your goals.

• You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care.

Benefits of working with us a Front of House Manager:

• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Competitive salary
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €200 net pm based on full-time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
• Discount on the collective health insurance from VGZ
• Departmental incentive schemes
• Great (online) Learning & Development opportunities to grow your career
• An advanced onboarding program
• Access to the hotel gym during low peak hours

We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation.