Front Office Agent - Amsterdam

Amstel Hotel Amsterdam

• Fulltime
• MBO
• 0 - 1 Years of experience
• Language: NL / EN
• Operational
• Reception

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• Ensures that all guests receive a warm welcome and courteous welcome upon check-in and check-out, uses guest names as often as possible
• Ensures the guests are assigned to the type of room requested in accordance with the rate
• Works according to the hotel standards and according to schedule, inclusive of night shifts
• Attends to guest enquiries, request or complaints in an efficient and courteous manner, referring to management whenever necessary
• Provides accurate information to guest enquiries related to hotel facilities

WHAT DO WE OFFER

WHY THE AMSTEL HOTEL?

Working at The Amstel Hotel in Amsterdam is accompanied by the following working conditions:

• Travel expenses for a commuting distance of more than 5 km
• Personal budget for educations (ex. Communication, Complaint Handling, etc.)
• Personal development and growth opportunities
• Employee discount on the worldwide 6000 hotel rooms of InterContinental Hotel Group
• 50% discount on the F&B at 20 partner hotels in Amsterdam with the F&B Discount Card
• Personalized support that matches your ambitions so that you can make a great start, be involved, and grow
• Interested in being part of the exciting future of the Amstel Hotel? View our vacancies below and send your CV and motivation letter to Amstel.humanresources@ihg.com or call us at +31 20 520 34 86.

We exclusively consider responses from candidates who possess eligibility to work within the Netherlands / EU.