Front-Office Agent FT - Amsterdam
Grand Hotel Amrâth Amsterdam Amsterdam
- € 2,419 - 2,671 per month
- Fulltime
- MBO/HBO
- 2 - 5 Years of experience
- Language: NL / EN
- Operational
- Callcenter / Guest Relations / Reception
Front-Office Agent
Ready for a working day where you can provide the best possible hospitality service in an environment that is bursting with historical stories and discoveries? We are looking for a Front-Office employee to strengthen our team! As a receptionist, you will have the opportunity to dive into the 5* hotel world of Front-Office, where you will sharpen all your basic skills. From checking in and out, answering the phone and processing reservations: here you will have the opportunity to learn, grow and shine. Join our team and use your enthusiasm to give our guests the best experience.
What will you be doing?
As a Front Office employee, you enter the world of reception in the broadest sense of the word. You welcome new guests and take care of the check-in and check-out, you process reservations and all kinds of questions to which you of course know the answer. You know better than anyone how to give guests the very best 5* star service and you ensure that your name is included in the reviews. In short, you are the versatile and indispensable link that ensures top service in the hotel lobby.
Where will you be doing this?
In the former Shipping House of Amsterdam, you’ll find one of the city’s most iconic five-star hotels: Grand Hotel Amrâth Amsterdam. The hotel features 205 luxurious rooms, including 22 suites, 8 meeting and event rooms, a Bar Lounge, and a Spa & Wellness center. Conveniently located just 500 meters from Amsterdam Central Station and easily accessible from the highway, it’s a prime destination.
Step into ‘A World of Luxury & Art’: Is this where you can bring out the best in yourself?
Our hotel is part of Amrâth Hôtels, a collection of 12 three-, four-, and five-star hotels across the Netherlands. Located in unique and central spots from Maastricht to Alkmaar, Amrâth Hôtels is renowned for its comfort, personalized service, and distinctive character.
Your qualifications
You have a positive and driven attitude.
With your smile, you can even make the guests who just arrived after a delay of 4 hours happy.
Experience in the hospitality industry would give us an extra reason to get excited, but is not mandatory.
You are skilled in Dutch and/or English. Do you speak an additional language? ¡Muy bien, sehr gut!
What do we offer you?
An uplifting position of 38 hours in the heart of Amsterdam.
A salary in accordance with the Hospitality collective labor agreement, 2419.79 EUR to 2555.40 EUR , based on a full-time contract of 38 hours and depending on your experience.
We offer contract for 7 months or 1-year with the possibility of extension. We want you to stay with us!
After your first month, our ‘Know Where You Work’ program treats you to a free overnight stay in one of our hotels!
Want to see something other than Amsterdam for a change? We offer you an attractive Family & Friends rate to enjoy an overnight stay in one of the other Amrâth hotels starting at €65.
Opportunities for growth. We are happy to teach you the tricks of the trade so you can grow (or advance) within the Amrâth hotel group.
We value your health and therefore offer a collective health insurance, company fitness, and a bike plan.
Travel allowance starting from 10 km if cycling is not really your thing.
Market-compliant extras such as 8% holiday allowance and 25 vacation days based on a full-time contract.
If 25 vacation days aren’t enough to recharge your batteries, you can purchase 5 additional days for some extra relaxation.
Access to exclusive discounts on a wide range of products and services through our Amrâth Hotels Benefit Store.
Successfully refer a new colleague, and you’ll receive an attractive referral bonus.
The work schedule is always published 3 weeks in advance with us.
At Amrâth Hotels, we place great value on equality, diversity, and inclusion. Your gender, ethnicity, age, or orientation make no difference to us!
Have we convinced you with this vacancy? Then apply directly via the button below and send us your CV. We will get in touch with you as soon as possible!
Acquisition in response to this vacancy is not appreciated.
* The salary is based on the hospitality industry collective labor agreement wage table and applies to candidates aged 20 years or older. Are you younger than 20? You are, of course, also more than welcome to apply. Based on your experience and performance, we will provide an appropriate salary.
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Front-Office Agent FT
- Grand Hotel Amrâth Amsterdam Amsterdam
Questions regarding this job?
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