Front Office Agent (FT/PT) - Hoofddorp

Courtyard by Marriott Amsterdam Airport Hoofddorp

Fulltime
MBO
0 - 1 Years of experience
Language: NL / EN
Operational
Callcenter / Guest Relations / Reception

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The perfect first impression

Guests experience with you what real service is. A warm welcome, smooth check-in and answering all our guests' questions. With you as a receptionist behind the front desk, this will work out perfectly!

Courtyard by Marriott Amsterdam Airport

A professional, 4-star superior hotel on the edge of the Haarlemmermeerse Bos in Hoofddorp with 260 modern hotel rooms and 10 meeting rooms. We mainly receive international business travelers and have tailored our facilities and service accordingly. Courtyard is part of Claus Company, a leading hospitality company with over 200 employees. Important highlights of working at one of our companies are: always with good quality, creative and professional. Join the family!

So, how do your working days look like as a Front Office Agent?

As a Front Office Agent you will be the first line of contact for our guests, other than being passionate about working with people these are the duties you will perform on a daily basis:

Welcoming guests and ensuring a smooth check-in and check-out experience;
Answering questions and assisting with requests in a friendly and professional manner, both physically and by phone;
Doing your very best to make the guest more than happy with the best Guest Service;
Working with our reservation system (Opera), which you will handle properly and carefully;

Who is Courtyard by Marriott Amsterdam Airport looking for?

Someone who breathes hospitality! Together with your smile and enthusiastic attitude, you reflect this in your enjoyment of work. In addition, you feel proud to work for the world's largest hotel chain. You are visible to the guest as the first point of contact and are solution-oriented when it comes to guests' needs.

What do we expect from you as a Front Office Receptionist?

Completed tourism education or hotel school is a preferred option;
Good command of the Dutch and/or English language;
At least 1 year experience as a receptionist, preferably in the hospitality industry is a preferred option;
Knowledge of computer and reservation systems (e.g. Opera) is a preferred option;

What do we offer you?

Conforming salary according to the hospitality collective bargaining agreement;
Discounts on accommodation and F&B within Marriott International;
Access to training opportunities within Marriott International;
Opportunities for personal growth within the organization;
Employee discounts within Claus Company;
Discounted health insurance and retirement plan through PH&C.
Travel allowance based on a minimum of 7.5 km (one way);

Do you think this position is a perfect fit for you? Then don't hesitate and apply now! We look forward to welcoming you as a valuable member of our team and working together to create an unforgettable experience for our guests.

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Video about Courtyard by Marriott Amsterdam Airport

Questions regarding this job?

Questions will be send directly to the hotel.

Jobs at Courtyard by Marriott Amsterdam Airport

1. Bosweg 15
2. 2131 LX / Hoofddorp
3. North Holland
4. (Netherlands)
5. 0235410517
6. Website
7. Company page
Contact:
Jasmijn Veer
Hotel chain:
Marriott Bonvoy

Hotel brand:
Courtyard by Marriott