Front Office Coordinator - Rotterdam

Join the Crew as a Front Office Coordinator at Room Mate Hotels!
Hi, this is Bruno! Welcome to Room Mate Hotels! Right now, I’m on the lookout for the happiest Front Office Coordinator in Rotterdam to ensure all my travelers enjoy our services to the fullest.

About Room Mate Hotels:
We’re not just any hotel chain; we’re your home away from home, with around 1,500 cozy rooms in exciting cities like Madrid, Barcelona, Milan, Istanbul, and Amsterdam. Our secret sauce? We treat our guests like friends, or "Room Mates," making them feel at home with our trendy designs, central locations, and breakfast served until noon (sleep in, we’ve got you covered!).

What’s the Role?
We’re looking for a superstar Front Office Coordinator to join our team in Rotterdam’s vibrant harbor district. Imagine working in an old spice warehouse, surrounded by the scents and colors of the Far East, with the stunning architecture of Dutch Manhattan just outside your window. Sounds dreamy, right?

What will you be doing with us?
Bruno is looking for a rock star Front Office Coordinator who’s not only amazing at welcoming guests but also loves coaching and guiding a team of Front Office agents to shine! The Front Office is the heart of the hotel: it greets guests at the start of their stay and ensures they leave with a smile. As Front Office Coordinator, you’ll play a key role in keeping everything running smoothly, ensuring both guests and team members are happy, and everything is running like clockwork. You’ll be responsible for coaching, training, and mentoring the Front Office team, handling questions or complaints, spotting areas for improvement, and helping to organize team meetings that keep everyone on their toes! 🌟