Front Office Employee Full-Time / Part Time - Amsterdam
Holiday Inn Express Amsterdam Sloterdijk Station
Amsterdam
- Fulltime
- MBO
- 0 - 1 Years of experience
- Language: NL / EN / ES
- Operational
- Guest Relations / Reception
Today you have a morning shift and start with the handover at 06:45 am. You still have time to catch up with your colleagues and then you can get started! You start by checking the lobby, bar and reception, is everything looking good? Then you continue with the reception tasks and the administrative preparation of the day. A large group of guests will check out at 9:00 am. You and your colleagues ensure that this process runs as smoothly as possible for the guest. In the meantime, the phone rings and you send a guest the requested invoice from the system. It is a hectic day, with a lot of switching tasks, but that is not a problem for you, you like a dynamic working environment.
At 13:00 the peak of the guests who come to check out is over, after which you make a coffee for a guest who is sitting at the bar with you. You chat with the guest and give some tips about Amsterdam. After a few weeks you will have found your way! At 14:45 the handover for the next shift starts and you have noted all the special and important matters that passed you by today, so that everything goes smoothly for our guests even in your absence. You have a quick chat you’re your colleagues from the next service, then it is already time to go home.
Are you the Front Office star who sees him/herself working in this position? Do you want to work in an open organization where the team comes first? Are you looking for a dynamic environment where you can learn a lot and grow and are you also naturally hospitable? Then you've come to the right place!
Tasks and responsibilities:
- Providing excellent service to our guests and taking action on as many guests’ requests as possible with a radiant smile;
- Checking in and out of the guests;
- Providing tourist information;
- Handle various administrative tasks, such as answering e-mails from guests or travel agents, checking reservations and sending invoices;
- Perform bar work and assist with breakfast if necessary.
Job requirements:
- Understanding the basics of hospitality and service;
- Relevant experience in the hotel industry is an advantage;
- Control of the Dutch and or English language in speaking and writing.
- Who are you?You have an open appearance and you are representative;
- You have a proactive attitude;
- You are guest and service oriented: wanting to provide optimal service, which gives you satisfaction;
- Stress resistant;
- Flexibility (night shifts, holiday and weekends).
Where do you end up?
On the 14th of December 2011, the hotel Holiday Inn Express Amsterdam - Sloterdijk Station with 254 hotel rooms was opened. The hotel is located next to the Sloterdijk train station. This station has an easy connection to the public transport of Amsterdam and surroundings, so you are 10 minutes from the central station of Amsterdam, the station of Haarlem and Schiphol Airport. Additionally, the hotel is located close to the A10 and A5 highway. Holiday Inn Express Sloterdijk features a business corner and offers inclusive breakfast and Wi-Fi.There is also opportunity to park, as long as there are enough places left for the guests. Growth is possible within the organization; if the correct behaviour is shown for this.
The hotel Holiday Inn Express Amsterdam - Sloterdijk Station belongs to the portfolio of The Vincent Hotel Group. This is the umbrella organization that has a total of 11 hotels and a head office (Support Office).
- What do we offer?A young and dynamic working environment;
- Opportunities for advancement within the different TVHG hotels and support office;
- Salary on market terms;
- Room for own initiatives;
- Discounts at more than 5500 IHG/Hilton hotels worldwide;
- Corporate health insurance benefits and fitness discounts;
- Awesome party’s;
- Room for personal growth and trainings.
Do you see a match?
Do you see yourself as a great asset to our team as Front Office employee? Then we would like to get in touch with you. Send us your CV and motivation letter using the application button!
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Front Office Employee Full-Time / Part Time
- Holiday Inn Express Amsterdam Sloterdijk Station Amsterdam
Questions regarding this job?
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