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Front Office Employee - The Hague
Grand Hotel Amrâth Kurhaus The Hague
The Hague
- Fulltime
- MBO/HBO
- 0 - 1 Years of experience
- Language: NL / EN
- Operational
- Callcenter / Guest Relations / Reception
For our beautiful hotel in The Hague, we are looking for an enthusiastic new colleague to join our Front Office team. Are you someone who always strives to provide the best service to our guests? Then this role is perfect for you! Together with your colleagues, you will be the shining face of our hotel. Every day, you will ensure that our guests feel welcome and that they lack nothing. Join our team and help us offer each guest an unforgettable experience!
What will you be doing?
You will be the first point of contact for our guests, providing them with all the necessary information. You will warmly welcome them, give tips on the main attractions, and offer to reserve a table in our restaurant Waves. In the meantime, you’ll answer a call from a guest who wants to book a room for next week. No problem, you’ve got it covered! Thanks to your sales skills, you even manage to convince them to book a more luxurious room. During checkout, you’re curious about their experiences and take care of their luggage so they can enjoy the city a little longer. The guests express their desire to return soon. This is why you do what you do!
Where will you be working?
Our hotel is part of Amrâth Hôtels. Amrâth Hôtels consists of 12 three, four, and five-star hotels in the Netherlands. Our hotels are located in unique and central locations from Maastricht to Alkmaar. What sets us apart is the comfort, personalized service, and unique character of each hotel.
Your Skills & Experience
You have experience in a Front Office role within the hospitality industry or a similar position
You are sociable, service-minded, and have a natural talent for going the extra mile for guests.
You are flexible—working weekends or holidays does not deter you.
You have a good command of Dutch and/or English. Speak an extra language? ¡Muy bien, sehr gut!
What Do We Offer You?
An exciting position of 36-40 hours per week, where every day is full of energy.
A one-year contract with the possibility of extension—we want you to stay with us.
After your first month, our "Know Where You Work" program treats you to a complimentary overnight stay at one of our hotels.
Attractive Family & Friends discount: enjoy an overnight stay at one of our Amrâth hotels from just €65.
Career growth opportunities—we are happy to teach you the ins and outs of the industry so you can develop within the Amrâth Hotels Group.
We care about your well-being and offer a collective health insurance plan, company fitness discounts, and a bicycle scheme.
Travel allowance from 10 km onward—if cycling isn’t really your thing.
Competitive benefits, including 8% holiday allowance and 25 vacation days (based on a full-time contract).
Need even more time to recharge? You can purchase an additional 5 vacation days for extra relaxation.
Exclusive employee discounts on a wide range of products and services via our Amrâth Hotels Benefits Store.
A referral bonus when you successfully introduce a new colleague.
At Amrâth Hôtels, we value equality, diversity, and inclusion. Your gender, ethnicity, age, or sexual orientation make no difference to us—we welcome everyone!
Are You Interested?
Have we convinced you that this is the job for you? Then apply now via the button below and send us your CV. We will get in touch with you as soon as possible!
Do you have any questions about this vacancy? Feel free to contact us at (click on the apply button) or +31 70 416 2636.
Acquisition in response to this vacancy is not appreciated.
Salary is based on the Hospitality Collective Labor Agreement (Horeca-cao) wage table and applies to candidates aged 20 years or older. Are you younger than 20? You are, of course, still very welcome to apply! We will offer a competitive salary based on your experience and performance
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Front Office Employee
- Grand Hotel Amrâth Kurhaus The Hague The Hague