Front Office Intern - Amsterdam
Holiday Inn Amsterdam Arena Towers
Amsterdam
- Internship, 7 - 38 hour weekly, 1 - 52 weeks
- Practical internship
- SBB recognised
- MBO/HBO
- Language: EN
- Operational
- Callcenter / Guest Relations / Reception
Today your day begins at 06:45. You start with the handover and have just enough time to chat with your colleagues. At 09:00 a large group comes to check-out. You make sure this process goes as smooth as possible. Meanwhile the phone starts ringing and you make a last-minute reservation in the system. It’s quite a hectic day, but that is no problem for you.
Once the peak at the reception is done, you assist at the bar. After a while you have found your way within the company. You know how to help guests with confidence and a smile, and you know the local spots in the area. At 14:45 you discuss the handover with the next shift. You have time to inform your colleagues with any special requests for tomorrow, to make sure that even in your absence everything runs smoothly. After the handover, it is already time to head back home.
Tasks and responsibility’s:
- You provide an excellent service and guest experience;
- Check ins and outs of the guests;
- Providing services like, touristic information and laundry service;
- Making restaurant reservations in the area;
- Helping guests at the bar and in case necessary the breakfast.
Job requirements:
- Hotel school or other tourism education;
- Having experience in the hotel industry is a plus;
- You have a good level of English, speaking Dutch is a plus.
- Who are you?You have an open appearance and are representable;
- You have a proactive attitude;
- You are guest- and service oriented; You want to provide optimal service, this is what satisfies you;
- Can handle stress;
- Flexible in work shifts.
Who are we?
May 19th 2014 the 4 star hotel Holiday Inn Amsterdam – Arena Towers was opened with 120 rooms, 17 floors and 1000m2 of banqueting space. The hotel is easily accessible as it is 650 meters within walking distance of the Bijlmer Arena train and metro station. With the Amsterdam Arena, AFAS Live, the Ziggo Dome and the Arena Park nearby, the hotel has a diverse range of guests. Holiday Inn Amsterdam -Arena Towers, shares the roof with Holiday Inn Amsterdam Express – Arena Towers. This ensures that you are connected with two top-notch hotels in the Arena area!
The hotel Holiday Inn Amsterdam – Arena Towers is part of the portfolio of The Vincent Hotel Group. This is the umbrella organization which owns a total of 11 hotels and a staff department (Support Office).
- What do we offer?A young and dynamic working environment;
- Opportunities for advancement within the different TVHG hotels and support office;
- Placement fee of €500,- per month
- Room for own initiatives;
- Discounts at more than 5500 IHG/Hilton hotels worldwide;
- Corporate health insurance benefits and fitness discounts;
- Awesome party’s;
- Room for personal growth and trainings.
Do you see a match?
Do you see yourself strengthening our team as a Front Office intern? Then we would like to get in touch with you. Send us your CV and motivation letter using the application button!
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Front Office Intern
- Holiday Inn Amsterdam Arena Towers Amsterdam
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