Front Office Manager - Amsterdam

What is important to know about this feature?
The team consists of a front office manager, supervisor, (night) receptionists, (night) porters and trainees where you as front office manager manage the team. In this versatile function you are responsible for the operation at the reception. You take the lead in the operation, you keep the overall overview and inspire the team with your entrepreneurial spirit and strive for the highest guest satisfaction. In addition, you select potential new colleagues for the Front Office team, you are responsible for training and coaching and you ensure the right staffing on the floor. You also show initiative and come up with proposals. You work alternating morning, evening and night shifts. The Hotel Manager/ Director of Operations is your coach and helps you to develop further.
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Who are we looking for?

• You speak English, Dutch is an advantage, but not a must.

• Knowledge of a hotel reservation system is an advantage, we work with Protel.

• You can keep an overview and adjust the schedule if necessary

• You are able to manage the team in a pleasant and coaching way 

• You have a sense of responsibility, are proactive and stress resistant 

• Minimum MBO work and thinking level

​Aeon Plaza Hotels is a dynamic and growing organization with ambitious employees. Our organization is characterized by a flat structure, informal atmosphere and short communication lines. We offer motivated and enterprising employees plenty of opportunities for (self-) development and we are open to their ideas and initiatives. We offer various (individual) education and training options and have a Virtual Reality learning platform.

Our hotel | 122 rooms Meeting facilities Tile tableau Famous steak - Premium grill – Restaurant Hulscher's Location Amsterdam center Bar-Bodega De Blauwe Parade Mainly tourist guest - Part of Aeon Plaza Hotels, as well as Dutch Design Hotel Vondelpark.
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Contact & more information (click on the apply button)