Front Office Manager (fulltime) - Delft

Are you ready for a new challenge?

As Front Office Manager, you will be responsible for the Front Office team both operationally and organizationally. Managing Front Office team to offer our guests an unforgettable service and hotel stay. You are a passionate and driven hotel professional with an affinity for service and hospitality. You naturally feel at home in the Hospitality/Hotel world, love challenges and used to keeping several balls in the air at the same time.

What is your role?

You are a strong leader who motivates and guides his/her team to lead the day in the right direction. You will ensure that our guests are warmly welcomed by our Front Office team, having an eye for detail and excellent service. You will maintain an overview of what is going on in the hotel and ensure an efficient working environment.

Some job descriptions:

• Daily leadership of the Front office team.

• Proactive thinking on strategic improvements

• Quality control of finances and laws and regulations

• Setting up work schedules and ensuring adequate staffing

• Ensuring an excellent experience where hospitality as the central focus

• Handling complaints and coaching the team in handling complaints

• Maintaining an overview of operational matters

The benefits of working at the Shanghai Hotel Holland

With us, you will be in good care. You will end up in a thriving hotel with a good ambiance and enthusiastic colleagues. We offer a competitive salary and good working conditions. You will work in an informal environment with your colleagues where communication is always open and direct.

Are you ready to join us? May we make your acquaintance?

Does the position of Front Office Manager appeal to you? Are you the talent we are looking for, would you like to develop yourself further, be part of an enthusiastic and vibrant team of colleagues?

We would love to get to know you, don't hesitate and contact us at:

Shanghai Hotel Holland

Attn. Mrs. Li Mei Oei

email: (klik op de solliciteer button) 11

2616LZ Delft

015 7200077

Step out of your comfort zone and grow! Our people are central, which is why we think it's crucial that you love what you do. To support this, we help you to fully develop your talents. We are a driven team and share the same vision. You are unique, therefore we attach great importance to you as an individual and there is room to be yourself.

Just a few benefits and plus points to working with us:

• Salary according to KHN Horeca CAO 

• Pension plan through Pensioenfonds Horeca & Catering

• Reimbursement of commuting expenses

• Be part of an enthusiastic team

• We offer support for your professional development

• Dynamic and lively workplace with an extensive range of tasks

• A good working atmosphere with nice colleagues