Front Office Night Auditor - Full time - Aalsmeer

Renaissance Amsterdam Schiphol Airport Aalsmeer

• Fulltime
• MBO/HBO
• 2 - 5 Years of experience
• Language: NL / EN
• Operational
• Callcenter / Guest Relations / Concierge and porters / Reception

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As a Renaissance Front Office Night Auditor you will operate the hotel in the different departments during the late evening and overnight hours. You will welcome our guests at the front office with a friendly, authentic approach and assist them with smooth check-ins/-outs, questions and requests. Furthermore, you will be in charge of checking financial and administrative reports and overall ensuring the security in the hotel. Our successful front office night auditor is also able to work within a team and contribute in maintaining an inspiring and stimulating working environment. 

Your day will consist of…

• Welcoming the guests and taking care of a smooth check-in and -out
• Demonstrating knowledge of all services and facilities of the hotel
• Anticipating guests needs, handle guest requests and complaints
• Providing housekeeping service and delivering room service 
• Preparing and checking financial and administrative reports 
• Acting as manager on duty during the night and teach new employees 
• Conduct fire and safety rounds
• Handle reservations on Opera