Front Office / receptie Supervisor - Amsterdam

Front Office Supervisor

Are you an outgoing person who loves meeting new people from all around the world. You're focused and driven to make each guest's experience unique while also creating a great atmosphere at the reception. In other words, you're the perfect Reception Supervisor!

A day as a Reception Supervisor at Novotel:

You will be responsible for the daily operation within the Front Office. You are the first contact point for our guests and is assisting them with requests and is able to solve complaints in a professional and creative way. During your shifts, you create a positive atmosphere with your team, consisting out of 24 hospitality enthusiasts. Moreover, you're a structured and well-organized leader, making your shifts run smoothly for both you and your team. In addition to the operational side of the Reception, you will also be performing administrative tasks. This includes checking emails, making schedules, conducting interviews with HR or the Front Office Manager, and performance reviews and training. Of course, we'll help you get started!

Are you the perfect Reception Supervisor?

Novotel Amsterdam City is looking for passionate leader who/with:

• At least 2 years’ experience as receptionist or previous experience as a supervisor;
• knowledge of the complete front office is essential;
• is able to be visible in operation, provide recognition and promote positive guest relations;
• leads and drives the achievement of various front office goals;
• has knowledge of the PMS system, OPERA / OPERA Cloud or with similar systems;
• is outgoing and has good communication skills with guests;
• is fluent in Dutch and/or English (+any other language is appreciated!).

​Excited?

Can you already picture yourself at our hotel, ready to take the next step in your career? Then apply quickly, and we look forward to meeting you. You can also send your CV to Romy Moll (click on the apply button) And of course, feel free to contact us for more information at 020 431 3683!

See you soon!