Front Office Supervisor - Amsterdam
DoubleTree by Hilton Amsterdam Centraal Station
Amsterdam
- Fulltime
- MBO/HBO
- 2 - 5 Years of experience
- Language: NL / EN
- Managing
- Guest Relations / Reception
Always wanted to work in the largest hotel in the center of Amsterdam?
At DoubleTree by Hilton Amsterdam Centraal Station, we are looking for a Front Office Supervisor to join our talented Front Office team.
Our hotel offers the award-winning rooftop bar LuminAir, the vibrant new WE ARE EDN restaurant and bar, Amsterdam’s most extensive breakfast buffet, and an in-house LOT61 coffee store. Our recently refurbished 557 guest rooms and 15 versatile meeting rooms, make our hotel a dynamic and exciting place to work.
Are you looking for a workplace that combines a high level of service with a casual atmosphere? Look no further!
And, before we forget, in addition to the many facilities within our hotel, you can of course enjoy Hilton service yourself, worldwide and at a discount!
As all of our facilities are at your disposal, you will know the hotel like the back of your hand! This gives you the opportunity to provide our guests the best experience and recommendations. In order to ensure our guests have a memorable stay, you will also be in close contact with all other departments within our hotel. Supporting a strong working relationship between the Front Office, Housekeeping and Reservations team is a key aspect of your role to ensure the highest level of guest service and achievement of business objectives.
Since you will be responsible for your team’s performance, ensuring that the entire team creates unforgettable experiences, we offer many of training opportunities for you to keep developing your skillset. This is a fantastic opportunity for someone wishing to play an integral part in working in our hotel, helping to shape us into a destination of choice for both business and leisure travellers. Are you a natural, confident communicator with a genuine passion for delivering service and creating an excellent guest experience? Do not wait any longer and send us your application!
And, before we forget, in addition to the many facilities within our hotel, you can of course enjoy Hilton service yourself, worldwide and at a discount!
Who are we looking for?
Are you the type of person who notices every detail and makes every guest feel at home? Then you can put your qualities to optimum use with us!
To fill this position successfully, it is important that you have the following skills:
- At least 1-year experience as a Front Office Supervisor, or strong experience in a similar role.
- You are persuasive with good communication skills both verbally and in writing
- You enjoy thinking with the team for efficient handling of tasks. You enjoy working interdepartmentally and collaborating effectively with other teams and departments.
- You possess great coaching skills and strong multi-tasking skills
- You are a strong project leader and enjoy leading and directing projects within a team
- You are an ambassador of the Hilton Values (Hospitality, Integrity, Leadership, Teamwork, Ownership & Now).
- Good command of both Dutch and English languages. Any other languages would be an advantage.
- Working knowledge of Microsoft Office.
- A positive, proactive attitude where 'leading by example' is a key word
- Previous experience with our PMS system, OnQ is a plus, besides that, experience within Hilton is a preference
Be informed: Irregular working hours and working during weekends and (public) holidays are a part of this job as well.
Equally important, what do we offer?
Being part of our team as Front Office Supervisor means becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority!
You will notice this by the following, among other things:
- A competitive salary
- Hilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world
- The opportunity to offer Friends & Family Discounted Rates to Thirty Friends & Family Members
- Growth and training opportunities, including through Harvard Learning and Hilton University
- Global career opportunities
- Wellness initiatives to help you thrive and be your best self
- Travel reimbursement starting at 0 km with a maximum of 8.39 euro per day
- A pleasant, international work environment
- The best staff parties
- 50% Food & Beverage discount in our F&B Outlets
- Up to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the Black Card scheme
- 50% Food & Beverage discount in other Hilton Hotels in the Netherlands
- Possibility to lease an e-bike at a very favorable rate
- Free use of our fitness centre
*Please be aware that this position also involves night shifts.
-
Front Office Supervisor
- DoubleTree by Hilton Amsterdam Centraal Station Amsterdam
Questions regarding this job?
Job suggestions
Allround Receptie Assistent - Bagagist
Ambassade Hotel Amsterdam
- Parttime, 8 - 40 hour weekly
- € 15
Allround Receptie Assistent - Bagagist
Ambassade Hotel Amsterdam
- Parttime, 8 - 40 hour weekly
- € 15