Front Office Supervisor - Amsterdam

Just a short trip into Amsterdam Noord, you’ll find Bunk. Our hotel features 106 rooms and a hostel area comprised of unique and innovative pods, where we host guests from all over the world. And not just guests from far away, but locals, too. Whether they're from another continent or right on our block, every guest’s experience at Bunk begins with our Front Office team. But they’re not stopped at the door by an imposing reception desk. Instead, guests can check themselves in, while our hosts are around to help them out, answer any questions they might have about Bunk, and point them to the best spots around the city. 

ABOUT YOU 

ABOUT YOU

First impressions matter, and under your leadership, Bunk is certain to always make a good one. You inspire and motivate our team of hosts, are able to guide them through any challenges and make sure everything that needs doing gets done. You connect with others easily: your team loves working with you and feels comfortable coming to you with whatever is on their mind. You’re not shy, you enthusiastically approach guests and make sure to wow them from the second they arrive. Your people skills are top notch: you know just how to make guests feel like the most important person in the world, whether you’re helping them out with something or just having a nice chat. You know the city like the back of your hand, you know all the best hotspots and hidden gems, so you always make the best recommendations. You work well with others, so you and your colleagues always have some fun creating great guest experiences. You’re good at multitasking too, so you can keep a cool head even when there’s a lot going on. Last but not least, you’ve never met a complaint you couldn’t handle. You love turning around every experience and always make sure guests leave happy.

ABOUT BUNK

ABOUT BUNK

In Bunk’s monumental churches, you’ll find a cross between a hostel, a hotel, a restaurant, a coworking space, an art gallery, a cultural event venue, a traveler’s gem and a local favourite. Far from your typical hospitality concept, then. Our brand is built around personality, connection and stories and our team is made of real people from all walks of life. Rather than extensive experience, what our team has in common is a love for others, and for helping them, whether that be through pointing them towards the best experiences in our cities or creating the best experience on their plates.

ABOUT BUNK AMSTERDAM 

ABOUT BUNK AMSTERDAM

We’ve converted Amsterdam Noord’s historical Sint Ritakerk into a buzzing hub for people from near and far alike. On a typical day, our restaurant (and terrace, in the summer) is filled with diners enjoying dishes from all over the world prepared with local ingredients (with a Bunk twist, of course), backpackers catching some good sleep on a budget in our pods, culture vultures capitalising on our free events, podcasters and producers recording the next big thing and curious travellers wandering through our halls, heading out on adventures before making their way back to their rooms.

BENEFITS

BENEFITS

• Good salary above the collective labor agreement
• Flexible hours
• Daily meals and an infinite amount of coffee and tea
• Room to grow and develop yourself
• Discount on a sports subscription
• Discount on food and drinks at Bunk
• Free entry to Bunk's cultural events
• Monthly mamibo (monthly drinks on Monday afternoon)
• Access to OpenUp - mental health support