Front Office Supervisor - Amsterdam

Ready to Get INKed?

Do you thrive in a world filled with familiar and new faces, where people are at the heart of it all? Do you have a passion for providing exceptional service and are you eager for a fresh challenge? If so, it’s time to start a new chapter in your career with us!

We are looking for a Front Office Supervisor to join our Front of House team at INK Hotel Amsterdam.

The Script

As a Supervisor in our Front Office team, you’ll be responsible for delivering an INKredible welcome and farewell for our guests. We call you the Director of First Impressions for a reason! Alongside your team, you’ll ensure that our guests leave INK Hotel Amsterdam with unforgettable memories. You’ll be a visible presence in our lobby, sharing the fascinating history of our hotel and Amsterdam with guests.

Beyond your core duties — like motivating and coaching your team to work as efficiently and effectively as possible, managing checklists, and guiding interns — you’ll also be the go-to person for additional projects where you can showcase your creativity.

You are a dedicated leader with a keen sense of people, a strong personality, and the ability to stay organized. You’ll also be involved in activities such as selecting new team members, training, and onboarding, as well as handling administrative tasks related to the Front Office. In short: you take care of both our guests and our team!

When a guest is unhappy, you’ll turn their frown upside down. When a problem arises, you’ll find a solution. As a supervisor, you’ll inspire your team and ensure smooth operations every shift. Together with the Front Office team, you’ll be the face of INK Hotel.

INK Story

INK Hotel Amsterdam – MGallery is a luxury lifestyle hotel with a unique story. Once the headquarters of the newspaper De Tijd, our building is where stories were written, printed, and published in ink. This rich history is woven into every detail of our 149 rooms, 2 meeting rooms, and the PRESSROOM restaurant & cocktail bar. INK Hotel is part of the MGallery Hotel Collection, a luxury brand within the Accor Group.

Curious about writing your own story with us? First and foremost, you’ll be joining a close-knit team that values initiative. We believe in mutual support, and we offer you opportunities to broaden your responsibilities through participation in project groups.