Front Office Supervisor (fulltime) - Delft

Will you become our new colleague?

To strengthen our Front Office team we are looking for a full-time supervisor/shiftleader who knows how to get things done! As Front Office Supervisor you are responsible for the daily operations within the Front Office. You are a structured and well-organized leader with a radiant personality who will be the business card of our hotel. You are a passionate and driven hotel professional with an affinity for service and hospitality. It is obviously important that you can handle automated systems well.

What is your role in this?

Manage the Front Office team, motivate where necessary and actively guide them to keep the day on track. With your leadership you ensure that all processes run smoothly and that our guests enjoy their stay to the fullest. Keep an overview of the daily operations and have an eye for detail.

Some job descriptions:

• Ensuring an excellent guest experience

• Co-responsible for the cleanliness and professional appearance of the department

• Performing checks on administrative work, answering emails daily, payments.

• Handling guest inquiries/complaints

• Welcoming guests, checking in and out of hotel guests

• Creating work schedules and ensuring sufficient staffing.

• Quality control of the work

• Good cooperation with other departments

The benefits of working at the Shanghai Hotel Holland

With us, you will be in good care. You will end up in a thriving hotel with a good ambiance and enthusiastic colleagues. We offer a competitive salary and good working conditions. You will work in an informal environment with your colleagues where communication is always open and direct.

Are you ready to join us? May we make your acquaintance?

Does the position of Supervisor Front Office appeal to you? Are you the talent we are looking for, would you like to develop yourself further, be part of an enthusiastic and vibrant team of colleagues?

We would love to get to know you, do not hesitate and contact us at:

Shanghai Hotel Holland

Attn Mrs Li Mei Oei

email: (klik op de solliciteer button) 11

2616LZ Delft

015 7200077

Step out of your comfort zone and grow! Our people are central, which is why we think it's crucial that you love what you do. To support this, we help you to fully develop your talents. We are a driven team and share the same vision. You are unique, therefore we attach great importance to you as an individual and there is room to be yourself. Together we offer a warm and proactive service.

Just a few benefits and plus points to working with us:

• Be part of an enthusiastic team

• We offer support for your professional development

• Dynamic and lively workplace with an extensive range of tasks

• Market-based salary KHN Horeca CAO

• Travel allowance for commuting

• Your smile and our work ensemble form the perfect combination