Front Office Supervisor | Fulltime | nhow Amsterdam RAI - Amsterdam

What’s in it for you?  

• Free online & offline training organized by our own University;

• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR); 

• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;

• Travel allowance of €0.23 per km, up to 30 km distance from work each way;

• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;

• Team building events, trips and holiday parties;

• The opportunity to grow within our company worldwide;

• Salary based on your experiences, as per Horeca CLA scale 6, ranging between from €2.493 – €3.100.

What’s in it for us?  

• Hospitality runs through your veins, you have a love for different cultures,

• You have a positive mindset,

• You are able to oversee the processes and remain in control in stressful situations

• You have some years’ experience as a Desk Manager/Shift Leader/Supervisor in a large hotel; 

• You are good at setting priorities, you have a good of the English language, you are accurate, and knowledge of computer systems is a plus; 

• You enjoy variety in your work and working hours and working in a team gives you energy. 

A day in the life of a Front Office Supervisor
06:45 You arrive, in uniform, with a cup of coffee or tea in the back office. Your colleague from the night shift takes care of the handover.
07:00 You start your checklist, and, in the meantime, you keep an eye on your colleagues at the desk and support where necessary.
08:00 You have checked today's arrivals and communicated the details to the other departments.
10:00 In the absence of your manager, you attend the morning meeting. After the meeting you go back to the front office and in between the phone calls, you also process the incoming emails and work your way through the 'morning rush'.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests pending to check out and continue with your checklist until all is done.
14:00 You make sure the handover is updated for the evening shift.
14:45 The evening shift has arrived, and you make sure they know everything they need to know to begin their shift.
15:00 Time to go home!

Are you looking for a new challenge? Apply n(h)ow!

NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.