Front Office Supervisor - Nijmegen

YOUR MAIN RESPONSIBILITIES

• Assisting the Front Office Manager;
• Leads the Front Office team, trains, inspires and motivates your colleagues;
• Adhering to and auditing Marriott standards;
• Welcoming guests upon their arrival and taking care of the administrative formalities related to their entire stay;
• Informing the guest about the hotel's facilities and speaking to them during their stay;
• Closing the cash register and checking the outstanding bills;
• Takes care of the feedback of our guests and ensures that they leave the hotel satisfied;
• Assists with improvement plans for the department;
• Co-determining staffing, recruiting and appointing new employees;
• Provide valet parking and luggage service;
• Carry out prevention rounds for risk detection.

HOW TO DO IT

• Having a creative and warm personality and knowing how to connect with people is a great asset;
• Be representative and guest-oriented;
• Out-of-the-box thinking to create unique experiences;
  
• Have a passion for order and a structured environment;
• Being a team player and having a proactive attitude;
• Excelling in communication and interpersonal relationships.

WHAT YOU BRING WITH YOU

• An enthusiastic and persuasive personality with a hands-on mentality and available full-time;
• Able to train and guide employees in all aspects of service;
• Minimum MBO working and thinking level;
• At least 1 year of recent experience in the hotel industry at the front desk is a must;
• Knowledge of Opera PMS and Marriott's systems, such as Marsha and GuestVoice is desirable;
• Good knowledge of the English language, both verbally and in writing; Dutch knowledge is advantageous.
• Hospitable, customer-friendly, convincing and enthusiastic.

WHY THIS POSITION AT THE REBYL

We understand all too well that people make the difference and this is reflected in the excellent conditions we offer our employees alongside a challenging career within the dynamic hospitality industry!

• A competitive salary;
• Pension provision in accordance with the applicable regulations at Pensioenfonds Horeca & Catering;
• A pleasant working atmosphere in a young and ambitious team in what will soon be the nicest hotel in Gelderland;
• An internship with plenty of room for self-development, initiative and independence;
• Employee discount at Marriott hotels at home and abroad;
• Employee discounts at Odyssey Hotel Group hotels;
• Discounts for family members and friends;
• We care about you and through Empowr. we strive to promote your personal well-being in a variety of ways.

INTERESTED?

If you're ready to take charge, to merge the future of The Rebyl with your bold vision and unwavering ambition, we're waiting for you. Join us and let's create a legacy that is as rebellious and inspiring as we are.

Apply Now. Be a Rebyl.