Front Office Trainee - Amsterdam
Holiday Inn Express Amsterdam Sloterdijk Station
Amsterdam
- Internship, 7 - 38 hour weekly, 1 - 52 weeks
- Practical internship
- MBO/HBO
- Language: EN
- Operational
- Callcenter / Guest Relations / Reception
Today your day begins at 06:45. You start with the handover and have just enough time to chat with your colleagues. At 09:00 a large group comes to check-out. You make sure this process goes as smooth as possible. Meanwhile the phone starts ringing and you make a last-minute reservation in the system. It’s quite a hectic day, but that is no problem for you.
Once the peak at the reception is done, you assist at the bar. After a while you have found your way within the company. You know how to help guests with confidence and a smile, and you know the local spots in the area. At 14:45 you discuss the handover with the next shift. You have time to inform your colleagues with any special requests for tomorrow, to make sure that even in your absence everything runs smoothly. After the handover, it is already time to head back home.
Are you the Front Office star who sees him/herself working in this position? Do you want to work in an open organization where the team comes first? Are you looking for a dynamic environment where you can learn a lot and grow and are you also naturally hospitable? Then you've come to the right place!
Tasks and responsibilities:
- You provide an excellent service and guest experience;
- Check ins and outs of the guests;
- Providing services like, touristic information and laundry service;
- Making restaurant reservations in the area;
- Helping guests at the bar and in case necessary the breakfast.
Job requirements:
- Hotel school or other tourism education;
- Having experience in the hotel industry is a plus;
- You have a good level of English, speaking Dutch is a plus.
- Who are you?You have an open appearance and are representable;
- You have a proactive attitude;
- You are guest- and service oriented; You want to provide optimal service, this is what satisfies you;
- Can handle stress;
- Flexible in work shifts.
Who are we?
On the 14th of December 2011, the hotel Holiday Inn Express Amsterdam - Sloterdijk Station with 254 hotel rooms was opened. The hotel is located next to the Sloterdijk train station. This station has an easy connection to the public transport of Amsterdam and surroundings, so you are 10 minutes from the central station of Amsterdam, the station of Haarlem and Schiphol Airport.
Additionally, the hotel is located close to the A10 and A5 highway. Holiday Inn Express Sloterdijk features a business corner and offers inclusive breakfast and Wi-Fi.There is also opportunity to park, as long as there are enough places left for the guests. Growth is possible within the organization; if the correct behaviour is shown for this.
The hotel Holiday Inn Express Amsterdam - Sloterdijk Station belongs to the portfolio of The Vincent Hotel Group. This is the umbrella organization that has a total of 11 hotels and a head office (Support Office).
- What do we offer?A young and dynamic working environment;
- Opportunities for advancement within the different TVHG hotels and support office;
- Placement fee of €500,- per month
- Room for own initiatives;
- Discounts at more than 5500 IHG/Hilton hotels worldwide;
- Corporate health insurance benefits and fitness discounts;
- Awesome party’s;
- Room for personal growth and trainings.
Do you see a match?
Do you see yourself strengthening our team as a Front Office Intern? Then we would like to get in touch with you. Send us your CV and motivation letter using the application button
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Front Office Trainee
- Holiday Inn Express Amsterdam Sloterdijk Station Amsterdam
Questions regarding this job?
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