New

Front Office Trainee (January/February 2025) - Rotterdam

Holiday Inn Express Rotterdam - Central Station Rotterdam

€ 750 - 750 per month
Internship, 32 - 40 hour weekly, 15 - 25 weeks
Practical internship
SBB recognised
MBO/HBO
Language: EN
Operational
Callcenter / Guest Relations / Reception

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Today your day begins at 06:45. You start with the handover and have just enough time to chat with your colleagues. At 09:00 a large group comes to check-out. You make sure this process goes as smooth as possible. Meanwhile the phone starts ringing and you make a last-minute reservation in the system. It’s quite a hectic day, but that is no problem for you.

Once the peak at the reception is done, you assist at the bar. After a while you have found your way within the company. You know how to help guests with confidence and a smile, and you know the local spots in the area. At 14:45 you discuss the handover with the next shift. You have time to inform your colleagues with any special requests for tomorrow, to make sure that even in your absence everything runs smoothly. After the handover, it is already time to head back home.

Are you the Front Office star who sees him/herself working in this position? Do you want to work in an open organization where the team comes first? Are you looking for a dynamic environment where you can learn a lot and grow and are you also naturally hospitable? Then you've come to the right place!

Tasks and responsibilities:

You provide an excellent service and guest experience;
Check ins and outs of the guests;
Providing services like, touristic information and laundry service;
Making restaurant reservations in the area;
Helping guests at the bar and in case necessary the breakfast.

Job requirements:

Hotel school or other tourism education;
Having experience in the hotel industry is a plus;
You have a good level of English, speaking Dutch is a plus.

Who are you?

You have an open appearance and are representable;
You have a proactive attitude;
You are guest- and service oriented; You want to provide optimal service, this is what satisfies you;
Can handle stress;
Flexible in work shifts.

Who are we?

On 24th April 2013 the hotel Holiday Inn Express Rotterdam - Central Station was opened. The hotel is located in the heart of Rotterdam, right next to the shopping and entertainment area in the city centre. Within 500 meters from Central Station of Rotterdam you are at the accommodation. In addition, the hotel has a soundproofed lobby and soundproofed rooms, so that there is no problem with the busy crossroads next to it. In total, the hotel has 214 rooms and there is the possibility to work out. With the right attitude, growth within our hotels it is in everyone's reach.

The Holiday Inn Express Rotterdam - Central Station belongs to the portfolio of The Vincent Hotel Group. This is the umbrella organisation that has a total of 11 hotels and a head office (Support Office).

What do we offer?

A young and dynamic working environment;
Opportunities for advancement within the different TVHG hotels and support office;
Placement fee of €750,- per month
Room for own initiatives;
Discounts at more than 5500 IHG/Hilton hotels worldwide;
Corporate health insurance benefits and fitness discounts;
Awesome party’s;
Room for personal growth and trainings.

Do you see a match?

Do you see yourself strengthening our team as a Front Office Intern? Then we would like to get in touch with you. Send us your CV and motivation letter using the application button!

Apply