Front Office Trainee - Utrecht
Holiday Inn Express Utrecht - Papendorp
Utrecht
- Internship, 7 - 38 hour weekly, 12 - 52 weeks
- Practical internship
- MBO/HBO
- Language: EN
- Operational
- Bar / Callcenter / Guest Relations / Reception / Restaurant / Roomservice
For the Holiday Inn Express Utrecht Papendorp we are looking for a Front Office Trainee fulltime per direct.
Job description
Together with your colleagues, you perform all occurring reception activities in different shifts. As a receptionist you are the calling card of our hotel. For our guests you are the first point of contact, both by telephone and at the desk. For this reason we are looking for a representative person who, with his/her enthusiasm, guest orientation and smile can give this function content.
Main tasks and responsibilities
Front office employees at Holiday Inn Express are all-round and work in the reception and help out in our Food & Beverage department, in the different shifts. This makes your job versatile and varied, and gives you the chance to provide our guests with the best service anytime, anywhere. The emphasis of this function is on the reception, but in addition you help in the bar and in the breakfast, where necessary.
Reception activities
• Check in and check out of guests
• Providing information to guests about the hotel facilities and city
• Processing reservations
• Completing the different administrational tasks within the daily checklist
F&B activities
• Serving drinks and pizzas in our lobby and at our bar
• All common breakfast activities including welcoming our guests, preparing breakfast, filling up the buffet, cleaning and HACCP registration
• MHS/HHS or tourism training
• Looking for an internship of 3 months or more
• Good Dutch and English speaking skills, and preferably a third language
• You live in the vicinity of the hotel or have your own transport
Who are we looking for?
You can describe yourself as: hospitable, a real team player, enthusiastic, stress resistant, creative, flexible, representative, independent and perfectionist. You have an eye for the guest and detail, you think in solutions and work accurately.
Who are we?
On the 4th of August 2012, the hotel Holiday Inn Express Utrecht - Papendorp opened its 118 hotel rooms for the world. The hotel has the Great Room, where guests can enjoy breakfast, dinner and entertainment. In addition to our guest rooms, we also have a modern meeting room where we regularly host trainings and meetings. The hotel is located next to the A2 & A12 and only 10 minutes away from the Jaarbeurs, Central Station and the largest indoor shopping center in the Netherlands, Hoog Catharijne. This makes it ideal that parking is free for all staff members. With the right attitude, growth within our hotels is in everyone's reach.
The hotel Holiday Inn Express Utrecht - Papendorp belongs to the portfolio of The Vincent Hotel Group. This is the umbrella organization that has a total of 11 hotels and a head office (Support Office).
What do we offer?
- A young and dynamic working environment
- Opportunities for advancement
- 750 euro intern salary per month (based on 5 days per week)
- The opportunity to work for two high international brands with more than 6000+ hotels globally
- Room for own initiatives
- Employee Room Benefit Programme (IHG)
- We love to celebrate the teamwork and successes (Christmas parties, individual and other celebrations)
- Room for personal growth and (cross)- trainings.
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Front Office Trainee
- Holiday Inn Express Utrecht - Papendorp Utrecht
Questions regarding this job?
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