Group Sales Supervisor - Amsterdam

Do you possess a strategic mindset and a passion for driving sales growth? Are you a natural leader with a talent for developing and motivating teams? If you thrive in a fast-paced environment and excel at building strong client relationships, then this Group Sales Supervisor role is for you. 

Hotel Co 51 is seeking a results-oriented Group Sales Supervisor to join our team in Amsterdam. As a key member of our reservations department, you will be responsible for leading and developing a team of Group Sales Executives while also contributing to the overall sales strategy. 

This role combines leadership and individual sales responsibilities, requiring a strategic mindset, strong interpersonal skills, and a passion for driving revenue.  

Your Role: 

• Team Leadership: Oversee a team of Group Sales Executives, providing guidance, support, and development opportunities. 
• Sales Performance: Drive revenue growth by maximising group bookings across all segments and hotel brands. 
• Operational Excellence: Ensure efficient and effective sales processes are in place, including lead management, proposal creation, and contract negotiation. 
• Client Relationship Management: Build and maintain strong relationships with clients to drive repeat business. 
• Strategic Planning: Contribute to the development and implementation of the group sales strategy. 

Key Responsibilities: 

Team Management: 

• Provide leadership, coaching, and mentoring to the sales team. 
• Conduct performance reviews and set clear expectations. 
• Foster a positive and collaborative team culture. 

Sales Performance: 

• Set and achieve sales targets for the team. 
• Analyse sales data to identify trends and opportunities. 
• Develop and implement sales strategies to increase market share. 

Operational Management: 

• Oversee the day-to-day operations of the group sales team. 
• Ensure adherence to sales processes and procedures. 
• Manage administrative tasks, including reporting and data analysis. 

Client Relationship Management: 

• Build and maintain strong relationships with key clients. 
• Identify and pursue new business opportunities. 
• Provide exceptional customer service. 
• Manage incoming group enquiries for hotels, ensuring excellent customer service and exceeding expectations. 
• Negotiate with clients rates and converts group sales.