Head Concierge - The Hague
Grand Hotel Amrâth Kurhaus The Hague
The Hague
- Fulltime
- MBO/HBO
- 2 - 5 Years of experience
- Language: NL / EN
- Managing
- Concierge and porters
For our magnificent hotel in The Hague, we are looking for a Head Concierge! Do you know better than anyone how to lead a team and ensure that guests have an unforgettable stay? Are you service-oriented, detail-focused, and energized by delivering the best guest experience? Then we are looking for you to strengthen our team!
What will you do?
As Head Concierge, you are the first point of contact for our guests and lead the concierge team with passion and professionalism. You ensure that every guest is warmly welcomed and guided and that all questions and requests are handled to the highest standards. Whether it's arranging restaurant reservations, booking excursions, or providing tourist information, you and your team are always ready to offer guests the ultimate service.
Additionally, you are responsible for the daily coordination of the concierge team and contribute to optimizing the guest experience. You oversee luggage service, valet parking, and the overall logistics surrounding guest arrivals and departures. Moreover, you ensure that the team remains well-trained and motivated, so every guest feels completely taken care of from the moment they arrive.
Where will you be working?
Grand Hotel Amrâth Kurhaus is a luxurious historic five-star hotel located on the stunning coast of Scheveningen. We are known for our outstanding service and hospitality. Our employees are trained to maintain the highest standards, ensuring every guest has an unforgettable experience that meets and exceeds their expectations. Let yourself be welcomed into ‘A World of Luxury & Art’!
Our hotel is part of Amrâth Hôtels. Amrâth Hôtels consists of 12 three-, four-, and five-star hotels in the Netherlands. Our hotels are located in unique and central locations from Maastricht to Alkmaar. They are characterized by comfort, personal service, and a unique character.
Your profile
You have proven experience in a leadership role within the hospitality or luxury hotel industry.
You have a hospitable mindset and know how to motivate a team.
You have held a valid driver’s license (Category B) for at least two years.
You have a clear affinity for hospitality and automobiles.
You are flexible and have no problem working evenings, weekends, and holidays.
You have a good command of Dutch and/or English. Do you speak an additional language? ¡Muy bien, sehr gut!
What do we offer you?
An energetic position where you play a key role in our guests’ experience.
A salary in accordance with the Horeca Collective Labor Agreement, based on a full-time contract of 38 hours and depending on your experience.
A one-year contract with the possibility of extension. We want you to stay with us!
After your first month, our “Know Where You Work” program treats you to a free overnight stay in one of our hotels!
Attractive Family & Friends discount: enjoy a stay in one of our other Amrâth hotels for as little as €65.
Career growth opportunities within the Amrâth hotel group.
We care about your health and therefore offer a collective health insurance plan, company fitness, and a bicycle plan.
Travel allowance from 10 km if cycling is not really your thing.
Competitive benefits such as 8% holiday pay and 25 vacation days based on a full-time contract.
If 25 vacation days are not enough to recharge your batteries, you can purchase an extra 5 days for additional relaxation.
Access to exclusive discounts on a wide range of products and services via our Amrâth Hotels Benefit Store.
Successfully refer a new colleague? Receive an attractive referral bonus.
At Amrâth Hôtels, we value equality, diversity, and inclusion. Your gender, ethnicity, age, or sexual orientation makes no difference to us!
Have we convinced you with this vacancy? Apply directly via the button below and send us your CV. We will contact you as soon as possible! Do you have any questions regarding this vacancy? Please contact us at (click on the apply button) or 070 416 2636.
Salary is based on the Horeca Collective Labor Agreement salary scale and applies when the candidate is 20 years or older. Are you younger than 20? You are of course also very welcome to apply. Based on your experience and performance, we will provide a suitable salary.
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Head Concierge
- Grand Hotel Amrâth Kurhaus The Hague The Hague
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