Hotel Operations Coordinator - The Hague

YAYS & NUMA join forces - YAYS has teamed up with Numa to elevate the urban exploration experience.

ABOUT NUMA

Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.

At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

ABOUT THE ROLE

We are looking for a motivated hospitality enthusiast to join our Operations Team in The Hague. Reporting to our Hotel Operations Manager, you will work behind the scenes to ensure that guests experience the best service possible. You will be responsible for the day-to-day management of our property.

• Conduct routine inspections of the rooms to ensure they are clean and fully stocked, and take immediate actions to correct any deficiencies

• Collaborate with our Guest Experience team to track and address any complaints from guests

• Supervise the overall activities of our housekeeping staff to maintain high standards of cleanliness

• Keep an eye on inventory levels so as to coordinate the delivery process of our external suppliers

• Remain in close contact with our building maintenance staff to coordinate the fixing of any technical issues that may occur

• Have an overview of all things happening at the property and trouble-shoot any issues arising while keeping a cool head

• Have a unique opportunity to assist us with the pre & post opening of any new hospitality units as the need arises