Hotel receptionist - Hoofddorp

Maxhotel Amsterdam Airport Schiphol Hoofddorp

  • Fulltime
  • MBO/HBO
  • 0 - 1 Years of experience
  • Language: EN
  • Operational
  • Callcenter / Guest Relations / Reception
  1. Apply

Do you enjoy welcoming guests and being the point of contact for all their questions, all with a smile? Then we are looking for you!

Are you an independent, enthusiastic, and service-oriented all-rounder? Do you love to welcome guests, guide them around our hotel, and ensure everything runs smoothly? Can you enthusiastically promote our extras to the guests to make their stay even more enjoyable? Do you have enough technical insight that even when a bulb needs replacing, you don’t hesitate? Are you also good at promoting our hotel on social media? If you are that all-rounder who does all this with a smile, then we are looking for you!


Introducing

Maxhotel Amsterdam Airport Schiphol is a smart budget hotel and offers a wonderful stay near Amsterdam's airport, Schiphol. We offer affordable, comfortable rooms. All rooms have a private bathroom, air conditioning, free Wi-Fi, and a grab & go space with drinks and snacks. Superior rooms are upgraded with wired internet, a laptop safe, and extra room space. The smart choice for both tourists and business travelers, we make the journey to or from Amsterdam even more relaxed at MaxHotel Schiphol.


Our slogan: be yourself, be happy!

We are happy when our people are happy: we strive for happy guests and happy employees. Work hard & play hard are key in our hotel. We have an informal company culture, where teamwork is essential. Johan Cruyff once said: "You can't do anything alone; you have to do it together". That applies to us too. We are a diverse and inclusive team and encourage you to be yourself. Do you want to be a part of MaxHotel? Then we are looking for you!


What you will do:

  • Smile, a lot of smiles
  • Provide guests with information about the hotel and fun activities and attractions in the area
  • Handle guest check-ins and check-outs and everything in between
  • Respond to reviews
  • Promote our extras, such as late check-out or bicycle rental, to guests
  • Perform simple technical and maintenance tasks, such as sweeping the sidewalk, vacuum cleaning or replacing a bulb and/or battery.
  • And everything else that comes your way.


What we offer:

  • Development opportunities; you get the chance to learn all facets of hotel operations with us
  • Travel allowance possibilities for a commuting distance of more than 5KM up to a limit of €150,- per month
  • A salary according to the hospitality industry collective agreement (CAO) (€2280 gross per month)
  • Pension contribution in accordance with the hospitality industry CAO
  • 25 vacation days per year (based on full-time employment)
  • Do you have knowledge of fire safety? You can then (re)obtain the BHV (Emergency Response Officer) certificate.


Why you should work for us!

  • After passing your probationary period, you can stay a night over in our hotel to experience everything from a guest perspective
  • Do you want to become an allrounder? You will learn with us - through trial & error - how a hotel is run
  • An informal and open atmosphere
  • Fun events to connect with us: team outings, volunteer events
  • We are currently exploring how we can make MaxHotel even more fun, sustainable, and valuable for our hotel guests and employees. Are you creative and have good ideas? This is your chance to contribute to our success.
  • Your face will hurt from smiling all day.

Who are you?

  • +/- 1-2 years of front office experience
  • No experience? No problem! But you will need to convince us extra in your cover letter
  • Fluent in English. Dutch and other languages are a plus
  • Ability to make independent decisions
  • Handle the freedom and responsibilities that come with this role
  • Have the flexibility and mentality required in the hospitality industry
  • You are flexible and available from Monday to Sunday from 07:00 – 23:00.
  • You are legally allowed to work in The Netherlands. 


Want to work with us?

Do you want to be part of MaxHotel? Then leave your cover letter and resume.

If you are selected for an introductory interview, we will first conduct an online speed-date introduction. This conversation lasts about 15-20 minutes, for which you will receive an invitation via email.

For questions about the vacancy, please contact Alana Campelli (Hotel Manager) by email: alana.campelli@maxhotel.eu

Apply
  1. Hotel receptionist
  2. Maxhotel Amsterdam Airport Schiphol Hoofddorp
  1. Apply

Questions will be send directly to the hotel.