Hotel Training Specialist - Amsterdam

Join the Conservatorium Hotel as our new Hotel Training Specialist and make a significant impact on our team development and performance. Deliver engaging on-the-job and classroom training sessions, empowering our teams to excel at work. You can play a crucial role in driving our outstanding service excellence and create a fun learning experience for our team!

What will be your role?

Join us as Hotel Training Specialist in this exciting new role at the Conservatorium Hotel, where you will help lead our commitment to fostering continuous growth and development. You will be an inspirational presence, often “on the floor,” to support our operational teams with on-the-job and class-room training. Your role is critical in embedding our Forbes Quality standards, developing our teams, and delivering tangible improvements in service levels. Your role also includes:

• Drive excellence in quality and service standards through targeted training initiatives;
• Develop and implement training programmes tailored to address specific operational challenges;
• Facilitate introduction training and organise on-the-job training for new hires;
• Monitor and adapt training programmes to optimise outcomes;
• Coordinate closely with management and Human Resources to identify new training needs;
• Prepare training materials, including handbooks, visual aids, and presentations;
• Coordinate with external training providers to deliver specialised training;
• Provide support in training administration.

What do we offer you?

• A competitive salary;
• Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket giveaways and a 50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• Complimentary stays and discounts at hotels of The Set Collection;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers;
• An inspiring work environment where we focus on your work-life balance and continuous development through coaching and training. During your time with us we will support you in every new step of your career!

What will your 5-star luxury working environment look like?

At the Conservatorium Hotel, our team is a vibrant mix of experienced professionals and enthusiastic newcomers. As our Hotel Training Specialist, you will leverage this diverse talent pool to enhance our operational success through engaging and effective training. Our inclusive culture celebrates individuality and emphasises performance, fostering a supportive space where everyone is encouraged to achieve their full potential.

You will play a crucial role in creating training programmes that cater to various experience levels, aligning with our commitment to the Forbes Quality standards and initiatives from the Set Collection. Working closely with the management team, you will shape initiatives that resonate across the hotel, promoting continuous learning and excellence.

Who are we looking for?

Our ideal Hotel Training Specialist is an experienced professional with a passion for delivering impactful training sessions. You will engage with colleagues that have a variety of preferred learning styles in a demanding luxury hotel setting. You are not just a trainer; you are a motivator who can inspire and develop others. Furthermore, you have/are:

• Minimum of 4 years in a training role, preferably in the service or hospitality industry;
• A degree in Human Resources or Hotel Management is preferred;
• Proficiency in English (Dutch is preferred);
• Knowledge of training methodologies and learning principles;
• Excellent communication, public speaking and interpersonal skills paired with organisational awareness;
• Proficiency with Microsoft Office and presentation software;
• Willingness to incidentally work evenings or weekends.

Are we your next destination?

Apply through this website and let us know why you are interested! We look forward to seeing your application. For any questions, reach out to us via +31 (0)20-570 0043 or (click on the apply button) ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying. Due to high application volume, we will respond only to candidates meeting these criteria. By applying for this vacancy, you consent to the collection, processing, and storage of your personal data for the purpose of recruitment and selection. Your information will be used solely for assessing your suitability for the position and will be kept confidential. If you wish to withdraw your consent or request the deletion of your data at any time, please contact (click on the apply button)