Human Resources Intern (Dutch Required) - Amsterdam

A few words from Meike, our current Human Resources Intern:

"As HR we do our upmost best to also provide 5 star service to our Team Members. The happiness we see in our Team as we sincerely want to assist them, is amongst others what makes me thrilled to come here every day!"

Welcome to the timeless luxury world of Waldorf Astoria

Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Trainee we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.

Starting date : July to September 2024

As a Human Resources Intern for Waldorf Astoria Amsterdam you will be responsible for ensuring consistent quality of customer service is provided to the guests and team members in accordance with the Waldorf Astoria True Service Standards.

What will I be doing?

Human Resources:

• Assist with the providing and administration of internal trainings and update the QA matrix
• Assist in the recruitment process, by pre selecting, interviewing candidates and communicating with the relevant HOD
• Preparing the paperwork for new employees in a welcome package and provide the introduction
• Process employee information in relevant systems with regards to in and outflow
• Projects in co-operation with the Human Resources Manager, related to process improvement
• Strategically review the team member satisfaction and look at tools on how to improve
• Prepare the monthly birthday calendar and hand out birthday cards and gifts
• Choose our yearly birthday gift
• Organize Team Member events (Christmas, Sinterklaas, Easter)
• Play a supporting role in our Care Team

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Authorization to work in the Netherlands
• Good time management and organization skills
• Creative and flexible
• Fluent in Dutch and English
• Hard working
• Team player
• Strong communication skills
• Assertive and proactive
• Computer literate