Internship Guest Relations | nhow Amsterdam RAI - Amsterdam

A day in the life of a Guest Relations rock star

08:00 You arrive, in uniform, with a cup of coffee in the back office. You check the VIPs arriving that day, read the reports from yesterday, and plan the day

09:00 Prepare VIP amenities, cards, balloons, cakes, etc.

10:00 Catch up with the emails and guests' requests and get back to those

12:00 Enjoy your lunch with colleagues from other departments.

13:00 You support your reception colleagues at the reception and in the lobby by connecting with guests, helping with luggage, or check in/out

14:00 Help guests with recommendations for what to do and where to go in Amsterdam

14:45 Prepare the VIP cards for the following day, check the planning for the following day and handover to your colleague

16:00 Time to go home!

What's in it for us?

• You are currently enrolled at the bachelor's education in a topic close to hospitality (travel & tourism, hotel management, etc.) – this point is a must-have;
• You naturally want to connect with people, get to know our guests, and adapt the service to them
• You have an experience working with guests from different cultures, preferably in travel & tourism
• You are organized, spontaneous, and have an eye for detail
• You have ideas and you are not afraid turning them into reality
• You need to be able to speak and write well in English; we are excited if you bring another language along.

What's in it for you?

• Compensation of € 750 gross per month for all your hard work, based on full-time hours;
• Free online & offline training organized by our own University;
• Refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide. 

Are you looking for a new learning challenge? Apply n(h)ow!

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.