Meeting & Events Specialist - Schiphol-Rijk

Success doesn’t just happen, it’s planned, are you engaging and charming? Do you enjoy enabling and building relationships?? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Meeting & Events Team are inspired to succeed, they are competitive and ambitious to achieve results. They are sophisticated hosts and proactively anticipate guests’ needs by being in the right place at the right time and delivering first class stunning events of all sizes and where we strive to deliver a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Meeting & Events Specialist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Meeting & Events Specialist:

• Supports the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest level

• Planning and managing events of varying sizes, from small boardrooms to large-scale events up to 435 persons

• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution

• Calling clients to qualify requests and obtain all required information of the event – proactively following up on pending requests

• Planning of all event details after the event has confirmed

• Communicating to clients any updates, concerns, and arranging details

• Evaluating events through guest feedback and make proper changes

• Full aftersales follow-up; (commission) invoicing, receiving feedback from clients and properly communicate with all departments involved  

• Takes responsibility for other duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner

• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved

• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

• Builds and maintains effective working relationships whilst promoting the company culture and values.

• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required