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Night Auditor / Nacht Receptie Schiphol - Hoofddorp

Holiday Inn Express Amsterdam Schiphol Hoofddorp

  • Fulltime
  • MBO
  • Language: EN
  • Operational
  • Callcenter / Guest Relations / Reception / Reservations
  1. Apply

Are You Our New Night Auditor / Night Receptionist?

We are seeking a dedicated Night Auditor / Night Receptionist to ensure our guests have a seamless and enjoyable stay, even during the late hours. If you are detail-oriented, thrive in a nighttime environment, and are ready to take full responsibility for the hotel during your shift, we want you on our team!

This role offers a balanced mix of night and day shifts, with an even 50/50 split. While night shifts will be a key part of your schedule, you'll also work during the day, bringing variety to your role.

Job Description

As a Night Auditor / Night Receptionist, you are a key figure in the Rooms department, overseeing operations during the night while ensuring a smooth and enjoyable experience for our guests. You will manage all reservations and guest arrivals with a welcoming smile, while maintaining high-quality standards.

This role involves a mix of night shifts and day shifts, offering a 50/50 split. While night shifts are central to your responsibilities, you’ll also have the opportunity to work during the day, providing variety in your routine.

During the night, you will provide exceptional service at the reception, assist guests at the bar, and help prepare breakfast for the morning shift. You will also ensure the hotel remains clean and organized, making sure everything is ready for the day ahead.

Flexibility is key as you may occasionally be asked to cover evening shifts when needed, playing an active role in both night and day operations to help maintain a seamless guest experience around the clock.

You will report directly to the Front Office Manager.

Responsibilities

As a Night Auditor / Night Receptionist, your tasks will include:

  • Welcoming guests and handling check-ins and check-outs

  • Assigning rooms to guests

  • Preparing end-of-day reports

  • Managing the phone system, answering and forwarding calls

  • Processing payments and handing over the cash register at the end of your shift

  • Delivering excellent service, including wake-up calls, laundry services, and providing tourist information

  • Serving drinks at the bar

  • Preparing the basics for the next day's breakfast

Who Are We Looking For?

  • Minimum MBO work and thinking level, preferably with a completed tourism-related education.

  • You thrive in nighttime work but are also flexible and willing to assist with day or evening shifts when required.

  • You can work independently and are confident in making decisions while being fully responsible for the hotel during your shift.

  • You are service-oriented, always going the extra mile to make guests feel at home.

  • You have a good sense of humor and genuinely enjoy your job.

  • You have a strong command of Dutch and/or English (additional languages are a plus).

  • You are organized and precise, particularly when handling administrative tasks.

  • You remain calm and professional under pressure and can handle stressful situations with ease.

  • Experience in a similar hotel or role is a plus, but if you’re new to the industry, we’ll teach you everything you need to know!

  • Living near the hotel is preferred.

Additionally, you:

  • Have a professional appearance and represent the hotel well.

  • Are proactive and flexible, always ready to take initiative.

  • Are guest- and service-oriented, as providing excellent service is second nature to you.

  • Speak a second foreign language (preferred).

  • Enjoy engaging with guests and creating a welcoming atmosphere.

Who Are We?

Holiday Inn Express Amsterdam – Schiphol opened on December 30, 2010, with 112 hotel rooms. The hotel is conveniently located within a 10-minute walk from Hoofddorp train station, providing easy access to Schiphol Airport (4 minutes by train) and Amsterdam Central Station (20 minutes by direct connection). Guests can reach the Rijksmuseum, Van Gogh Museum, and Dam Square in no time. On-site parking is also available.

Growth within the organization is possible for those who show the right mindset. The Holiday Inn Express Amsterdam - Schiphol is part of The Vincent Hotel Group (TVHG), which operates 11 hotels and a support office.

What Do We Offer?

  • A young and dynamic work environment where every day brings new opportunities.

  • Growth opportunities within both the support office and various TVHG hotels.

  • Access to the TVHG Training Academy, offering tailored training to help you excel in your role and advance your career.

  • Competitive salary in line with industry standards.

  • Generous night shift allowance (above the standard 10% from the collective labor agreement).

  • Room for personal initiative and the opportunity to contribute to the team’s success.

  • Discounts at over 6,000 IHG hotels worldwide.

  • Discounts on health insurance and fitness memberships.

Do You See a Match?

If you’re ready to take on this exciting role and make a difference in our guests’ overnight experience, we’d love to hear from you! Send your motivation and CV via the application button.

Apply
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  1. Night Auditor / Nacht Receptie Schiphol
  2. Holiday Inn Express Amsterdam Schiphol Hoofddorp
  1. Apply

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