Night Auditor - The Hague
The Hague Marriott
The Hague
- Fulltime
- MBO
- 2 - 5 Years of experience
- Language: NL / EN
- Operational
- Callcenter / Guest Relations / Reception
Are you the WONDERFUL Night Auditor who is delighted to contribute to the future of travel, willing to go the extra mile and excited to join the biggest hotel chain in the world?
The Hague Marriott Hotel is the largest conference hotel in The Hague and is ideally located in the middle of the picturesque "Statenkwartier" district, next to the convention centre World Forum, prime-minister’s residence "Catshuis" and "Kunstmuseum", between the city centre and beach. With 306 comfortable rooms, suites, including the Presidential Suite and 24 meeting rooms, this classic premium hotel offers the perfect solution for any stay. All rooms and suites, with city- or beach view, are equipped with air-conditioning, a flat screen TV and free wireless internet.
NIGHT AUDITOR
As a Night Auditor, you are responsible for all the administrative processes as well as the process of the check-ins and payments of guests. The most important thing for our hotel is to provide guests with excellent service day and night, and to ensure the safety of every guest. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensuring security in the hotel by running security rounds
- Running various reports to close the day and start the new day (identify any special guest requests)
- Checking the different payment processes within the hotel
- Welcome and acknowledge all guests according to Marriott standards
- Checking in and out of guests. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Solving problems when they occur
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Strive to achieve departmental targets
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Assist other departments wherever necessary
You are:
- Passionate about hospitality and are real night person
- Flexible to work a varied schedule that may include weekends
- Positive attitude and commitment to delivering high levels of customer service
- Speaking and writing skills in English and Dutch
- Experienced in working with Opera & Marsha is an advantage
- Experience in a global Hotel chain and customer faced role is an advantage
- Highly organized and independent
- A team player
- In possession of a BHV diploma is preferred
We offer:
- You a great place to work in an international and hardworking team!
- A great career perspective
- Special Associate Discount Rate in all Marriott Hotels worldwide
- A chance to work at the biggest hotel chain in the world and within this chain a chance to grow
- The opportunity to follow online courses to enhance your knowledge
Are you excited or do you want to know more about the position? Feel free to apply or send us an email at (click on the apply button) look forward to working with you!
CONTACTGEGEVENS
Iris (click on the apply button)
-
Night Auditor
- The Hague Marriott The Hague
Questions regarding this job?
Job suggestions
