Night - Front Office - Utrecht
The Nox Hotel
Utrecht
- Parttime, 16 - 32 hour weekly
- MBO
- 0 - 1 Years of experience
- Language: EN
- Operational
- Callcenter / Guest Relations / Reception
Do you want to be part of a young, motivated team in our boutique hotel The Nox in heart of Utrechts old city? Are you our new enthusiastic, social, hospitable colleague who will always go the extra mile for our guests?
We are looking for a new part-time/fulltime Night Receptionst to strengthen our team for 16 – 32 hours a week.
The Nox Hotel
The Nox is a warm, luxurious boutique hotel, located a stone's throw away from the Dom Tower, like a hidden treasure. In the middle of the city centre, yet outside the bustle.
In a unique building from the 17th century, our guest are enchanted by the deep blue color of the night. Here they can escape the hectic pace of everyday life and find themselves in a world full of design, luxury, excellent service and international allure.
Job description
As a night receptionist you are responsible for guarding our guests and the hotel at night, taking care of night audits and reception tasks. We offer you a varied and dynamic position in a young, hospitable and enthusiastic team.
The tasks and responsibilities are:
Perform front desk duties such as:
Check-in and check-out, providing information, letting guests in after hours, answering questions and providing great service
Overseeing the general safety of guests and employees
Reporting irregularities, taking appropriate measures and, if necessary, warning internal/external officials and/or authorities in accordance with regulations/emergency plan;
Accompanying guests in emergency situations, providing information and instructions
Daily financial check of the payments and accounts
Process booked consumptions on guest accounts
Preparation of various sales overviews.
Checking and issuing invoices.
Other financial and administrative tasks
We are looking for:
Someone with experience as a night receptionist in hotels, preferably hotels in the higher segment
You are flexible, motivated and independent
You are guest-oriented and like to go the extra mile for the guests
Someone who thinks independently and solves problems
You share our core values: open, honest and respectful
You are decisive
You speak English fluently, Dutch to a basic level (or willing to learn), a third language is a plus.
Possession of a BHV diploma is an advantage
You are available at least 2 days a week between 11 p.m. and 7 a.m
CHOOSE THE NOX
More important than what we want out of you, is what we can offer you. If you are happy with us, you automatically contribute to making our guests happy. That's why we offer you:
A versatile job within a young, ambitious organization with short communication lines
A small, social team for which a lot is organized, such as regular drinks and an annual company outing
A contract for 16 – 32 hours/week with a salary based on pay scale 4 from the collective labor agreement, with the intention of extension
Terms of employment in accordance with the collective labor agreement
Two complimentary hotel nights per year so you can really get to know your workplace
Friends & family discounts when staying overnight in one of our hotel
Our luxurious Marie Stella Maris products at purchase price.
Acquisition is not appreciated.
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Night - Front Office
- The Nox Hotel Utrecht