Operations Manager - Amsterdam

Join the Squad as our Operations Manager!

Picture this: orchestrating the ultimate strategy for an unforgettable guest experience. If you're a hospitality pro who thrives on challenges and loves to see your talents shine, we want you! With boundless enthusiasm, you'll effortlessly lead various departments, from admin to coaching, with eagle-eyed attention to detail and a results-driven mindset. As the GM's partner-in-crime, you'll strategize to create moments that'll leave our guests in awe. Steadfast and quality-driven, you're here to elevate hospitality to new heights. Ready to dive in?

Where?

Welcome to the heart of Amsterdam-Zuid, where our aparthotel, PREMIER SUITES Amsterdam, reigns supreme for a stay in the capital. Say goodbye to the ordinary hotel experience and step into one of our 115 modern apartments, offering 1, 2, and 3-bedroom options, as well as lofts. With easy access to public transportation, you'll be in the city centre or at Schiphol Airport in no time from Amsterdam-Zuid station.

No more cookie-cutter hotels. Our guests revel in boundless freedom with fully equipped kitchens, spacious living areas, bedrooms, and private bathrooms. Ideal for extended business trips or city getaways. Relax, we've got you covered.

What's the Gig?

As our Operations Manager, you're the linchpin of our hotel's operation, delivering top-notch service with a side of FUN! Working hand-in-hand with the General Manager, you'll give operational cues to the team, ensuring quality, safety, and a whole lot of excitement. Your mission? Complete control! Managing your colleagues and contributing to our formula for success, including administrative wizardry. In short, you're the irreplaceable link for a flawless operation and an unmatched guest experience!

Your diverse role includes:

• Service Excellence: Ensuring the operational procedures are carried out to the finest detail and lending a hand during peak times, keeping our guests happy, and ensuring smooth communication across departments.
• Duty Management: Handling operational tasks like a pro.
• Ordering & Inventory Management: Keeping our stock in check and costs under control.
• Yield Management: Getting creative with our pricing strategies and contribute to commercial meetings where you are not afraid to share creative ideas
• Sales Support: Working with the sales team to keep our corporate clients happy and to get new leads.
• Administration: Keeping the paperwork in line and take part in the monthly business reviews with HQ.
• Policy & Procedure: Making sure information flows smoothly and optimizing our operations.
• People Management: From scheduling to coaching, you'll keep our team firing on all cylinders.
• Housekeeping: Keeping an eye on cleanliness standards and supporting our housekeeping crew.

In a nutshell, you're the driving force behind our smooth operations and unforgettable guest experiences!

What's In It For You?

• Competitive salary based on experience.
• Participation in industry pension fund.
• Training opportunities including guest service, complaint handling, and first aid.
• Travel reimbursement.
• Access to our in-house gym.
• Being part of a dynamic, professional, guest-focused team.
• Being part of a large group of hotels across the Netherlands, Belgium, Ireland, and the UK.
• Attractive discount on stays within the group.

Ready to Rock?

Are you up for a new adventure in your career? Send your CV and cover letter to Tom Vermerris via (click on the apply button) We can't wait to meet you and take PREMIER SUITES Amsterdam to new heights together!