Porter/Baggage Clerk | On-call | Tivoli Doelen Amsterdam - Amsterdam

What will we offer you? 

• Free online & offline training organized by our own University. 

• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).  

• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. 

• Team building events, trips and holiday parties.  

• The opportunity to grow within our company worldwide.  

• Salary based on your experiences starting from Horeca CLA scale 3.  

What’s in it for us?

• Your goal is to give every guest an "Extraordinary" experience;

• You are always one step ahead, and you love to exceed the guests expectations. No is not an option for you;

• You are a true host with an enthusiastic attitude who enjoys being in contact with our guests to give an outstanding first impression of our hotel;

• You are always willing to help guests;

• You are service minded, have a passion for hospitality and preferably working experience in a hotel;

• In addition, you have a perfect understanding of the English language. Within this position we work with flexible shifts, also in the night.

What are you going to do?

As a Porter you are the first impression for our guests visiting the hotel. Therefore it is important that you are always smiling to make sure that our guest feel immediately at home! As our new porter you assist the guests with getting in and out the car, you help with their luggage and offer valet parking.

Every guest who is arriving is being welcomed by you! You are responsible for the coordination of arriving and leaving guests, and for the coordination of taxis. In addition you make sure that our main entrance is always nice and tidy to give our guest the best first impression!

In this position you are a part of our Front Office team. Our Porters also assist with the rooming of our guests and taking care of our VIP's. Within this team you make sure that we give our guests a special and extraordinary stay. With your alert attitude you always know what is going on in the main entrance and lobby area and how to exceed the expectations of our guests.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.

"I am proud to be part of the 140-year history of Tivoli Doelen Amsterdam" – John, Receptionist