Receptionist (night shift) - Amsterdam

Quentin Hotel Amsterdam Amsterdam

Fulltime
0 - 1 Years of experience
Language: EN
Operational
Callcenter / Guest Relations / Reception

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Are you enthusiastic and dedicated to exceeding guest expectations? Then we are looking for you!

At Quentin Hotels we try to create extraordinary experiences for our guests. We are looking for a motivated Receptionist who can help us achieve our goals.

Some tasks are:

Welcome our guests
Check-in and checkout
Handling incoming phone calls
Provide the guest with information about what Amsterdam has to offer
Stock the reception so everything will be ready for another busy day
Dealing with guest complaints
Handle all front office administration
Ensure the lobby is well presented
Ensure all of our guests are satisfied

You have some previous hospitality experience
You have excellent hospitality – and communication skills. English is required; it would be great if you speak another language as well
You love to work with people
You are responsible
You show a flexible mindset, taking into account the needs and wishes of our guests during our varying events
Being hands-on and you act proactively to problems, issues, and or concerns

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