Reservation Coordinator - Schiphol

Who are we looking for?

YOU! You have a passion for the hospitality industry and you are enthusiastic and driven. You possess excellent communication and social skills, a pleasant phone voice, a non-9-to-5 mentality, and an eye for detail. Accuracy is crucial in this role, even during hectic periods. Guest contact is primarily in person, by phone, and via email, including airline crew members, individual guests, and agencies. This is mainly done in Dutch, but due to the international nature of our hotel, a good command of the English language (both spoken and written) is essential.

Additionally, you meet the following job requirements:

• Minimum MBO work and thinking level, preferably Hotel School or similar;
• Good knowledge of Dutch and English, both spoken and written (knowledge of German is a plus);
• Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook);
• Good knowledge of Opera is a plus;
• Ability to handle stress and quickly switch between different tasks;

What do we offer you?

At the Steigenberger Airport Hotel, our employees come first. Therefore, there will be an introductory week before you start working in your own department. This way, you will quickly get to know the hotel, the departments, and all your colleagues. Additionally, we offer a varied, broad role, a dynamic work environment with many (international) contacts, a pleasant working atmosphere, and the opportunity to grow within H World International.

We offer, among other things:

• A full-time contract (including weekends if necessary).
• A salary above the collective labor agreement level, with excellent secondary benefits.
• An international platform where you can further develop yourself.
• A collegial and professional work environment with many opportunities to implement your own creative ideas.
• Opportunities for advancement within the hotel and H World International.
• Employee discounts at all other H World International hotels domestically and internationally, which friends and family can also enjoy.
• Travel cost reimbursement based on €0.23 per km.