New

Reservations Agent - Rotterdam

Motel One Rotterdam Rotterdam

Fulltime
MBO/HBO
0 - 1 Years of experience
Language: NL / EN
Operational
Reservations

Apply

As a friendly voice on the phone or amicable contact by email, you will provide our guests with excellent service, starting with the booking process. Your duties will also include the following:

Reviewing and processing bookings, overbookings and options
Maintaining Sihot, as well as our electronic bookings systems
Generating and verifying invoices (debtors and creditors) in line with our pricing policy
Handling deposits and monitoring timely incoming payments
Assisting both the Sales and Front Office team at peak times

Whether you are a hotel professional or changing careers – you will fit in here!

Because personality and hosting skills are our priority.

You will also:

Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
Be a team player and willing to provide assistance across departments – we achieve our results together

Apply

Questions regarding this job?

Questions will be send directly to the hotel.

Jobs at Motel One Rotterdam

1. Grotekerkplein 70
2. 3011 GE / Rotterdam
3. South Holland
4. (Netherlands)
5. 0208207315
6. Website
7. Company page
Contact:
Kristiaan Dijkstra
Hotel group:
Motel One Hotels