Types of hotels: What are the differences in style?

The hospitality industry is diverse and dynamic, with hotels varying greatly in style, amenities, and guest types. For professionals in this sector, understanding the unique characteristics of different types of hotels is essential. Each type of hotel offers a distinct work environment, with its own opportunities and challenges. This guide outlines the main differences between hotel styles and helps you determine which environment aligns best with your ambitions and work style.

1. Luxury hotels: Elegance and outstanding service

Working in a luxury hotel means being part of a sophisticated environment where excellence in service is the standard. Staff members are often experts in their field, adhering to strict protocols to meet the high expectations of discerning guests. Luxury hotels offer unique opportunities to develop specialized skills in roles such as concierge, sommelier, or maître d’hôtel. Attention to detail is key, elevating hospitality to an unparalleled level.

Examples of 5-star hotels in the Netherlands include: Hotel Okura Amsterdam, Waldorf Astoria Amsterdam, and Hotel Des Indes in The Hague.

2. Boutique hotels: Creativity and personal attention

Boutique hotels stand out for their unique atmosphere, intimate setting, and personalized approach. Working in a boutique hotel means being part of a small team where personal interaction with guests and a creative mindset are highly valued. Staff members have the opportunity to form close connections with guests, tailoring their stay to individual preferences. This work environment is not only rewarding but also allows you to enhance your hospitality and creativity.

Examples of boutique hotels in the Netherlands include: The Collector in The Hague, Hotel The Anthony in Utrecht, Derlon Hotel Maastricht, and Monet Garden Hotel in Amsterdam.

3. Budget Hotels: Efficiency and flexibility

Budget hotels, typically rated 2 or 3 stars, focus on providing essential amenities at an affordable price. Working in a budget hotel involves being part of a dynamic and practical environment where flexibility and efficiency are crucial. With smaller teams than luxury hotels, staff members often multitask and adapt quickly to changing needs.

This setting teaches you how to deliver excellent service with limited resources, making budget hotels an ideal training ground for hospitality professionals looking to develop skills in customer service, problem-solving, and time management.

Examples of budget hotels include: easyHotel Amsterdam Arena Boulevard, Meininger Hotel Amsterdam City West, and Ibis budget Rotterdam The Hague Airport.

4. Resort hotels: Variety and collaboration

Working in a resort hotel means being part of a large and diverse environment with facilities such as spas, pools, sports amenities, health clubs, and multiple restaurants. This variety offers unique opportunities to collaborate in multidisciplinary teams and develop skills across various service areas.

Roles in resort hotels can include health club staff, wellness employee, activity coordinators, restaurant managers, or front office staff. Teamwork is essential to provide guests

with a complete and memorable experience. If you’re seeking a versatile workplace to gain broad experience and refine your hospitality skills, a resort hotel is an excellent choice.

Examples of resort hotels include: Fort Resort Beemster, Spa Zuiver, and Thermen Resorts.

5. Business Hotels: Focus on efficiency and professionalism

Business hotels cater to the needs of business travelers and conference attendees, requiring a well-organized, efficient, and professional work environment. These hotels often feature multiple conference and meeting rooms equipped with modern technology and adaptable for various business events.

As an employee in a business hotel, you play a vital role in ensuring the smooth execution of business activities. Responsibilities may range from setting up meeting spaces and coordinating events to providing seamless room service and maintaining strict schedules.

Working in a business hotel offers the chance to develop valuable skills such as organization, time management, and effective communication. This environment is ideal for professionals who enjoy structure, teamwork, and delivering high-quality service.

Examples of business hotels include: Maritim Hotel Amsterdam, Pullman Eindhoven Cocagne, and Postillion Hotel & Convention Centre The Hague.

6. Bed and Breakfasts: Versatile roles in hospitality

Working in a bed and breakfast involves taking on a broad and varied role, often closely involved in the day-to-day operations. From warmly welcoming guests and preparing breakfast to cleaning rooms and organizing personalized services, you’ll be responsible for nearly every aspect of the guest experience.

Bed and breakfasts provide a unique opportunity to gain experience in running a small-scale accommodation while offering authentic, personal hospitality. In this role, you often serve as the host, fostering direct and meaningful interactions with guests and finding great satisfaction in your work.

An example includes: Over-Amstel Boerderij.

7. Sustainable hotels: Eco-friendly and responsible

Working in an eco-friendly hotel means actively contributing to initiatives that reduce the ecological footprint. This includes tasks such as managing energy efficiently, minimizing waste, and supporting sustainable food and product choices.

These hotels prioritize responsible use of natural resources, and as an employee, you play a key role in achieving these goals. The work requires responsibility, commitment, and a passion for sustainability. For professionals looking to make a positive impact and be part of a forward-thinking workplace, sustainable hotels offer an inspiring and meaningful experience.

Examples of sustainable hotels in the Netherlands include: Hotel Jakarta Amsterdam and The July Boat & Co in Amsterdam.

8. Hostels: Informal and international

Hostels cater primarily to young travelers, backpackers, and budget-conscious guests. Working in a hostel often involves being part of an informal, social, and dynamic environment. Guests come from various countries, creating an international atmosphere and unique work experience.

Staff members in hostels typically take on diverse roles, such as working at reception, organizing social activities, or assisting with facility maintenance. Hostels are ideal for professionals who enjoy a casual setting, flexibility, and the opportunity to connect with people from around the world.

Examples of well-known hostels in the Netherlands include: Stayokay Hostels (with locations in Amsterdam, Rotterdam, and Utrecht) and Clink Hostels in Amsterdam.

Each type of hotel offers a unique work experience, from the refined service of luxury hotels to the dynamic versatility of resort hotels. By choosing a work environment that matches your ambitions, skills, and personal preferences, you can lay the foundation for a successful career in hospitality. Regardless of the path you choose, every hotel type provides opportunities to grow and gain valuable experience in an exciting and diverse industry.