Banqueting Attendant - Amsterdam

Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Our guests can indulge in one of our destination restaurants THE DUCHESS and MR PORTER and taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever® service, our in-the-know W Insiders and our W Happenings.

W Hotels does not recruit, we cast Talent. W Amsterdam, located at Spuistraat 175 is casting an Banqueting attendant. You will be joining the B&F (That’s what we call F&B at W) Team. Our B&F Team is responsible for the W Lounge, In Room Dining and Banqueting.

At W Amsterdam, we leave mild-mannered meetings behind in our chic event venues. With 414 square meters of meeting rooms, W Amsterdam boasts flexible conference equipment that makes business beautiful, meetings memorable and special events spectacular. Guests can find endless possibilities, creative approaches and innovative designs.

Your main responsibilities will be (but are not limited to):

• Report directly to the Banqueting Manager
• Responsible for the daily operations at our Banqueting venues. You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
• Welcoming and helping guests in all of our venues. Ensure you are following service standards and operating procedures from the beginning to the end of each order and interaction.
• Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
• Making sure everything sparkles, we all enjoy a clean environment
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Ensure proper knowledge and usage of the audio visual system.
• Ensure you have thorough understanding of the Daily Sheets. Communicate any changes if necessary.
• You will be on rotating shifts. Weekends are busiest, as well as evening/nights, so expect to be on shift then.
• Ensuring you are well prepared for the shift ahead of you, as well as your colleagues after you. Mise en Place will be your life saver.
• You will be working in a fast paced environment, under pressure, with loud music. Gotta love it.
• We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
• Communicating with your team and other departments is key. Couldn’t live without them.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list