Banqueting Operations Associate - Den Haag

BANQUETING SERVICE ASSOCIATE

As a Banqueting Operations Associate, you are responsible to deliver an excellent brilliant guest experience during our Meeting & Events. You ensure that all tasks carried out in the Banqueting department comply with standard operational procedures and hotel legal and environmental policies and procedures to uphold brand standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate the meeting or event on the day itself.
• Up-sell with latest departmental incentives.
• Manage meeting set-ups according to brand standards.
• Host diners, receptions, conferences where the guest is the centre point of attention.
• Exceeding expectation with creative breaks, cocktails, lunches and dinners.
• Follow cash handling procedures.
• Manage guest queries in a timely and efficient manner.
• Ensure compliance of brand standards.
• Strive to achieve departmental targets.
• Ensure cleanliness of work areas.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Comply with local licensing laws.
• Be environmentally aware.
• Assist other departments wherever necessary and maintain good working relationships.

You are:

• Passionate about hospitality and F&B.
• Flexible to work a varied schedule that may include evenings and weekends.
• Experienced in working with Opera and preferably Marsha and Salesforce.
• Highly organized and able to work well under pressure in a fast-paced hhanging environment: stays calm and professional.
• Outstanding interpersonal communication skills at all levels. Good verbal and communication skills in English. (Dutch is an plus).
• Pro-active, reliable, dynamic and flexible person at all times
• Experience in a global Hotel chain and customer faced role is an advantage
• Ability to work independently and in teams

We offer:

• You a great place to work in an international and dynamic team!
• A chance to develop your managerial skills and a great career perspective
• Special Associate Discount Rate in all Marriott Hotels worldwide
• A chance to work at the biggest hotel chain in the world and within this chain a chance to grow
• The opportunity to follow (online) training to enhance your knowledge.

DON’T MISS THIS EXCITING OPPORTUNITY – JOIN OUR GREAT TEAM TODAY

Please send us your resume along with a short cover letter detailing your relevant experience.

CONTACT DETAILS

Iris Stolwijk- HR (klik op de solliciteer button)