Chief Smiling Officer - Amsterdam
Leonardo Hotel Amsterdam City Center
Amsterdam
- Parttime, 1 - 38 uur p/w
- MBO/HBO
- 0 - 1 jaar ervaring
- Taal: EN / NL
- Operationeel
- Guest Relations
Do you have the talent to make people happy and create a positive atmosphere? Then we are looking for you!
As Chief Smiling Officer you are the calling card of Leonardo Royal Hotel Amsterdam. You are responsible for welcoming the guests and being the face of the hotel!
You work from the hotel lobby, where you offer a warm and friendly welcome to all guests. You answer their questions with a smile, have a chat to put them at ease and give your personal tips about the best activities, sights and hidden gems in Amsterdam. You play a crucial role in creating a hospitable and guest-oriented 5-star experience, making every guest feel immediately at home.
In your role you work closely with all operational departments. You also assist in resolving any problems or complaints, always striving for optimal service and guest satisfaction.
You have a keen eye for detail and know how to provide an unforgettable experience with a personal approach. Whether it is a business traveler who needs quick assistance or a tourist who would like to discover the city, you ensure that every guest feels special and leaves with a smile.
We are looking for an enthusiastic, service-oriented and strong communicator colleague who enjoys working in a dynamic environment. Do you speak multiple languages? That is a big plus, given the international character of our guests. Flexibility, stress resistance and a proactive attitude are indispensable qualities for this role.
In short, as Chief Smiling Officer you are the shining factor in our hotel and you contribute to the unforgettable experiences of our guests. Do you have that infectious smile and the talent to make our guests' stay special? Then we look forward to meeting you!
As Chief Smiling Officer you are the calling card of Leonardo Royal Hotel Amsterdam. You are responsible for welcoming the guests and being the face of the hotel!
You work from the hotel lobby, where you offer a warm and friendly welcome to all guests. You answer their questions with a smile, have a chat to put them at ease and give your personal tips about the best activities, sights and hidden gems in Amsterdam. You play a crucial role in creating a hospitable and guest-oriented 5-star experience, making every guest feel immediately at home.
In your role you work closely with all operational departments. You also assist in resolving any problems or complaints, always striving for optimal service and guest satisfaction.
You have a keen eye for detail and know how to provide an unforgettable experience with a personal approach. Whether it is a business traveler who needs quick assistance or a tourist who would like to discover the city, you ensure that every guest feels special and leaves with a smile.
We are looking for an enthusiastic, service-oriented and strong communicator colleague who enjoys working in a dynamic environment. Do you speak multiple languages? That is a big plus, given the international character of our guests. Flexibility, stress resistance and a proactive attitude are indispensable qualities for this role.
In short, as Chief Smiling Officer you are the shining factor in our hotel and you contribute to the unforgettable experiences of our guests. Do you have that infectious smile and the talent to make our guests' stay special? Then we look forward to meeting you!
WHAT MAKES YOU THE PERFECT ADDITION TO OUR TEAM?
APPLY NOW!
We are a young company with a large dose of ambition, positivity and creativity! Interested? Then we would like to receive your motivation letter and resume. You can send it to us via the application form. Questions? Contact the HR department!
Solliciteren
- You have completed a hospitality-related course and are ready for a new step (Hotel school is a great advantage!)
- You are energetic, enthusiastic and creative and know how to apply this in the right way in your work.
- Hospitality is in your blood! You won't take “no” for an answer!
- Are your Dutch and English excellent, both written and verbal? Do you speak a third language? That's a great advantage!
LEONARDO ROYAL HOTEL AMSTERDAM
The newest hotel of our company is located directly at the Overamstel metro station. The location of this 4-star superior hotel is ideal: 5 minutes from the Zuidas and the RAI, 10 minutes from the city center and 20 minutes from Schiphol Airport. The hotel has 18 floors and 490 rooms with a fresh, innovative design and high quality modern equipment. The 1,200 square meters of conference space is spread over 11 meeting rooms and a gigantic ballroom; the perfect location for large events and conferences! Leonardo Royal Hotel Amsterdam is the largest hotel of the entire Leonardo company in Europe. Beautiful views over the city and the most refined dishes in LEO'S International Flavors restaurant make guests say 'Now we're talking'!
WHAT'S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?
Want to know more about why working with us is so great? Then click here!
- We offer you a supplement of 15% in the weekends and 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.
- Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
- Eager to learn? We offer training courses from the Leonardo Development Lab!
- Ambitious? You can work on your personal development and grow with us!
- We think your health is important! That is why you can visit Open Up 24/7, the online platform for mental health.
- Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree!
- Night away? As an employee, you can exclusively use our global discount program!
- And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your 'Know Where You Work' experience.
Want to know more about why working with us is so great? Then click here!
APPLY NOW!
We are a young company with a large dose of ambition, positivity and creativity! Interested? Then we would like to receive your motivation letter and resume. You can send it to us via the application form. Questions? Contact the HR department!
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Chief Smiling Officer
- Leonardo Hotel Amsterdam City Center Amsterdam
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