Duty Management Trainee - Schiphol-Rijk
Radisson Blu Hotel Amsterdam Airport
Schiphol-Rijk
- Fulltime
- HBO
- Taal: EN
- Operationeel
- Callcenter / Guest Relations / Receptie
Are you looking for a challenging, alternative, responsible internship in a young, dynamic and international hotel chain? This is your chance to start working in a 4 star luxury hotel situated at Schiphol-Rijk!
We are looking for an independent, responsible and enthusiastic intern for this all-round vacancy in our hotel. We are looking for co-creators like you!
As Duty Management Trainee you will assist and support the Managers on Duty at the Front Office, in Housekeeping, F&B and Kitchen. You will be working all-round in these operational departments and continuously be concerned about helping your colleagues and guests. Besides that, you are responsible for solving complaints and you will care for welcoming regular guests and VIP’s.
Moreover, you will carry out projects commissioned by the Front Office Manager.
You will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
What will you be doing during your internship?
- Assisting in the operational departments where needed
- Giving tours in the hotel
- Welcoming VIP’s and escorting them to their rooms
- Correctly and hospitably addressing guests, as well as answering questions and giving information about various subjects
- Knowing sights or important cities in the direct surroundings
- Taking appropriate actions to solve guest’s complaints
- Checking public areas on tidiness and safety
- Doing spot-checks on the quality of tidiness in rooms and reporting this, by letter to the Executive Housekeeper
- Addressing guests and giving information to guests
- Support departmental plans and objectives, where hotel initiatives & targets are achieved
- Write reports involving security related incidents and guest or employee accidents.
- Carrying out own projects related to the improvement of the operational departments, in consultation with the General Manager
- Being aware of all Front Office, Housekeeping, F&B and kitchen procedures and knowing how to act upon these procedures
- Contributing in improving the operation of the departments by giving suggestions concerning the processes and procedures to the Head of Department
- Leading, managing, supporting and coaching receptionists, Front Office Trainees, F&B All-rounders and Room Attendants.
Your role will be supportive, hands-on and business focused to act as an ambassador for the brand, reflecting the company culture and values. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the operational departments.
What do we offer?
- An internship allowance of €750 per month
- Free parking spots or free hotel's shuttle bus from and to Schiphol.
- Complimentary meal on duty in the staff canteen
- Discounts in all the Radisson Hotels all over the world and 50% discount on Food & Beverage within the Radisson Hotels in the Netherlands.
- Great staff activities and parties
- Career possibilities within the Radisson Hotel Group
The Radisson Hotel Group portfolio includes Radisson Collection, art'otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
Convenience, comfort and style combined at the Radisson Blu Hotel at Amsterdam Schiphol Airport, making it the perfect choice for busy travelers. Just 5 kilometers from Schiphol Airport, the hotel is based in the attractive Schiphol-Rijk Business Park near Highway A4. Our guests can sink into a plush bed in one of the 281 comfortable rooms and suites at our Schiphol hotel.
Become part of the world of Moment Makers, we are looking forward to getting to know you!
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Who are you?
- Follows a hotel school study at HBO level
- Has experience in the hospitality industry and has general knowledge of the activities within the different departments
- Dominates the English language, spoken and written. Knowledge of a second language will be seen as a pre
- Can work independently as well as in a team
- Is a self-starter, guest-oriented, organized, stress-resistant, flexible, solution-oriented and proactive.
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Duty Management Trainee
- Radisson Blu Hotel Amsterdam Airport Schiphol-Rijk
