Food and Drink Waiter/Waitress | Peacock Alley - Amsterdam

Welcome to the timeless luxury world of Waldorf Astoria

Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of sincerely elegant service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Talent we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.

What will I be doing?

As a Food and Drink Waiter/Waitress, you are responsible to deliver an excellent Guest and Member experience. A Food and Drink Waiter/Waitress would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner

• Take and deliver customer orders, consistently demonstrating high levels of customer service

• Prepare set ups for tables and/or rooms

• Able to also work in all areas of Food & Drink including Bar, Restaurant, Room Service and Conference & Events

• Follow cash handling procedures

• Manage guest queries in a timely and efficient manner

• Up-sell with latest departmental incentives

• Ensure compliance of brand standards

• Strive to achieve departmental targets

• Ensure cleanliness of work areas

• Comply with hotel security, fire regulations and all health and safety legislation

• Comply with local licensing laws

• Be environmentally aware

• Assist other departments wherever necessary and maintain good working relationships