Food & Beverage Manager Jansz. - Amsterdam

At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can't help but share.

The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.

• Oversee day-to-day FOH operations at Jansz. and ensure consistency in service and guest engagement.
• Maintain a helicopter view of everything happening on the floor - from table settings to guest interactions.
• Ensure all preparation, mise & place, and service flows meet the brand's quality and safety standards, including HACCP compliance.
• Full ownership of the F&B Service P&L
• Inspire and lead a diverse FOH team including Supervisors, Assistants, and Service Operations Employees.
• Take a hands-on approach to training, coaching, and performance management.
• Conduct interviews, onboard new team members, and foster a positive, motivated work culture.
• Create individual development plans and lead training sessions to continuously grow the team's skills
• Handle feedback and complaints with grace and professionalism, always aiming for guest satisfaction and loyalty.
• Promote upselling initiatives and deliver service that reflects the standards of a 5-star luxury environment.
• Set and monitor team and department goals - both financial (revenue, cost control, upselling) and operational (efficiency & staffing).

What's in it for you?

• Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• A monthly budget to spend on benefits platform Alleo

• Possibility to lease a bike

• 50% discount in restaurants & bars at 19 partner hotels in Amsterdam

• Free and unlimited appointments per year with a psychologist via OpenUp

• A monthly contribution to a pension scheme

• A monthly travel allowance

• A monthly clothing allowance (if applicable to your position)

• A yearly shoe allowance

• Possibility to take part in a Dutch language course

• Freshly prepared meals in the canteen

• Discount on supplemental health insurances