Front Office Ambassador - Aalsmeer

The Renaissance Amsterdam Schiphol Airport Hotel, located at the border of Aalsmeer and Schiphol, provides a unique mix of modern style and characteristics from Amsterdam Bos.

Our working culture follows a flat hierarchy as we aim for communication and collaboration between all colleagues. Furthermore, we want to encourage our employees to share new ideas and be involved. 

At Renaissance Amsterdam Schiphol Airport we believe that satisfied employees can perform great customer service, therefore, we provide a working environment that stimulates motivation, creativity, innovation and originality. The Renaissance addresses the discoverer in all of us who like to add new tastes, sights and experiences to their own story. 

Front Office Ambassador

Renaissance Front Office Ambassadors are welcoming our guests with a friendly, authentic approach, creating a unique and personalized guest experience. Our successful Front Office Ambassador is will tailor their approach by reading cues from a guest to ensure our guest feels at home during their entire stay.

Your day will consist of…

• Welcoming the guests and taking care of check-ins and -outs by providing personalised service towards our guests

• Demonstrating knowledge of all services and facilities of the hotel

• Anticipating guests needs, handle guest requests and complaints

• Providing housekeeping service and delivering room service 

• Preparing and checking financial and administrative reports 

• Conduct fire and safety rounds

• Handle reservations on Opera