Front Office Supervisor for 2 hotels (TRIBE&Mercure) ft - Amsterdam

TRIBE Amsterdam City is a 4* star hotel and a unique concept in the Netherlands (and the first, so a FIRST). This design hotel has 194 rooms and is located in Gare du Nord in the center of Amsterdam Noord. 

TRIBE is a place where you don't feel like entering in a traditional hotel. It is more of a place where you can be together with others, where you can easily create a workplace, where you can find the tranquility of the hotel room and where modern design surprises you every time. Next door, we have our more classical Mercure Amsterdam North Station (110 rooms), with which we share the team.

Are you bursting with social skills and would you like to use them in your work? Is it really your thing to coach, train and guide people? Are you a natural leader who enjoys working with a team of enthusiastic and fun colleagues? Then this Supervisor position is really something for you!

As a Front Office Supervisor, it is your passion to let the guest enjoy the best possible service and hospitality. You are able to share your open character, social skills and enthusiasm with your team and grow together. You are a motivator, a listening ear, a coach and your day is completely successful when guests leave with a big smile and an "I'll be back".

You are responsible for the daily work and managing your team in all aspects of the Front Office for both hotels. In addition to social and guest-oriented, you are also accurate in processing administrative tasks. You always ensure a good follow-up and know how to deal with complaints from guests. You have an eye for details, show initiative and are proactive. You are the right hand of the Front Office Manager and replace her in his absence. Is it like looking in a mirror...? This is YOU AT ALL? Then don't wait and apply right away, we can't wait to meet you!